Coordinates and schedules consultations for the Retinopathy of Prematurity (ROP) program, acting as a liaison between community practices, hospital staff, and patients. Manages ROP census, tracks infants needing surveillance, and assists physicians with patient exams according to protocol.
Requirements summary
Requires a high school diploma and at least five years of experience as an ophthalmic technician. Preference is given to candidates with an associate or bachelor's degree and JCAHPO certification.
high schoolassociate degreebachelor degreeTime ManagementPatient AssessmentCare CoordinationDetail OrientationProfessional CommunicationInterdisciplinary CollaborationMedical Record ManagementDiversity Equity and InclusionPatient SchedulingClinical LiaisonOphthalmic TechnologyROP Surveillance
Job description
The Ophthalmic Specialty Coordinator coordinates and schedules consultations for the Retinopathy of Prematurity (ROP) program. The Ophthalmic Specialty Coordinator liaisons between community practices and hospitals, hospital staff, and other professionals to manage patients’ needs and is a bridge between many aspects of patient care and quality improvement in the operations of specialty services. Essential Job Statements Delivers high-quality care coordination services for ROP and Ocular Oncology population. Oversee the handling of scheduling in and outside of VCU Health, follow up on labs and records, and correspond with Child Protective Services (CPS). Identifies and tracks infants in need of ROP surveillance using established protocols. Schedules exams based on gestational age and ensures inpatient rounding schedule is accurate Maintains ROP census with regular review with high attention to detail for both outpatient visits and inpatient rounding. Assist the attending physicians in the exam and care of the patients meeting ROP protocol requirements. Works closely with NICU, Ophthalmology Clinic, NICU RN, NICU Nurse Manager, NICU Case Management, Ophthalmologist, and Neonatologist for all care coordination. Serves as direct point of contact for patients and referring providers requesting/receiving service Participates in phone and patient medical record messages to coordinate patient care logistics. Ensure responsibility and visible commitment of diversity equity and inclusion programs/initiatives through collaboration and implementation of initiatives across the health. Patient Population Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures. Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) Employment Qualifications Required Education: High School diploma or equivalent Combination of education and experience may be considered in lieu of a degree. Preferred Education: Associate degree or Bachelor’s degree Licensure/Certification Required: N/A Licensure/Certification Preferred: Certified Ophthalmic Assistant or higher through JCAHPO Joint Commission of Allied Health Personnel. Minimum Qualifications Years and Type of Required Experience Five (5) years experience in ophthalmology as an ophthalmic Technician. Other Knowledge, Skills and Abilities Required: An individual who will work well in a cohesive team environment, prioritize high-quality patient care, and work well with physicians and staff. Candidates must possess a positive attitude and great work ethic. Candidates must be detail oriented, professional, motivated, dependable, and have strong people skills. Cultural Responsiveness Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Other Knowledge, Skills and Abilities Preferred: Experience in Ocular Oncology and ROP programs. Working Conditions Periods of high stress and fluctuating workloads may occur. General office environment. May be exposed to physical altercations and verbal abuse. May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. Required to car travel to off-site locations, occasionally in adverse weather conditions. Long-distance or air travel as needed- not to exceed 10% travel. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids.
May be exposed to human blood and other potentially infectious materials.
May have periods of constant interruptions. Prolonged periods of working alone.
Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Push/ Pull (0-50 lbs.), Push/ Pull (50-100 lbs.), Stoop, Kneel, Squat, Crawling, Climbing, Balance, Bending Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Manual dexterity (eye/hand coordination), Perform Shift Work, Maneuver weight of patients, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity – near, Acuity – far Hazards: Depth perception, Use of Latex Gloves, Exposure to toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes, Exposure to x ray/electromagnetic energy, Gaseous risk exposure Mental/Sensory – Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast pace environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change EEO Employer/Disabled/Protected Veteran
Who We Are
Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all:
One college and four health sciences schools
An academic medical center
A Level I trauma center
One of only two NCI-designated cancer centers in Virginia
The region’s only full-service children’s hospital
More than 800 physicians in 200 specialties
With a community health center, dedicated research teams, facilities and valued partners in every field Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.
