Better-Health-Group
Location
Ocala, Florida
The Clinical Assistant Team Member provides clinical and administrative support to ensure safe, high-quality patient care. Responsibilities include assisting providers during examinations, maintaining patient records, and managing patient communications.
Candidates must have a high school diploma or equivalent and current state licensure or certification as an RN, LPN, or Medical Assistant. A minimum of 2 years of recent clinical experience in a primary care setting is required.
Position Objective The Clinical Assistant Team Member (Registered Nurse, Licensed Practical Nurse, or Medical Assistant) provides clinical and administrative support to ensure safe, high-quality patient care. This position assists providers with examinations, treatments, and procedures while maintaining accurate documentation and promoting a positive patient experience. This is a safety-sensitive role involving direct patient care, medication administration (within scope of licensure or certification), and clinical coordination in a fast-paced primary care environment. Key Responsibilities Greet and prepare patients for provider examination by obtaining vital signs, history, and current medications; document all information accurately in the electronic medical record (EMR). Assist providers during examinations, procedures, and treatments, ensuring proper room setup and patient comfort. Maintain accurate and complete patient records in the EMR. Administer medications, injections, or immunizations as ordered (within scope of practice). Perform diagnostic tests and procedures as directed (e.g., EKGs, pulse oximetry, spirometry, point-of-care testing, glucose checks). Draw blood and process lab specimens according to protocol. Support patient education and provide instruction on treatment plans, medications, and preventive care. Maintain exam rooms, instruments, and equipment, including cleaning, sterilization, and inventory management. Manage patient phone calls, appointment scheduling, and proactive care coordination (e.g., medication reminders, follow-up calls, transitions of care). Participate in maintaining quality control logs, lab compliance, and medication inventory. Support front office and administrative functions as needed, including check-in/check-out, referrals, and prescription management. Collaborate with the care team to ensure efficient clinic flow and a positive patient experience. Perform other duties as assigned to support clinic operations. Position Requirements / Skills High School Diploma or equivalent required. Current state licensure or certification as one of the following: Registered Nurse (RN) Licensed Practical Nurse (LPN) Certified or Registered Medical Assistant (CMA/RMA) from an accredited program. CPR/BLS certification required; IV start or phlebotomy certification preferred. Minimum of 2 years of recent clinical experience in a primary care, outpatient, or ambulatory setting. Experience using electronic medical record (EMR) systems. Knowledge of OSHA, HIPAA, infection control, and universal precautions. Excellent communication, organizational, and time-management skills. Proficient with Google Suite (Drive, Docs, Sheets, Slides) and basic computer applications. Ability to multitask and prioritize in a fast-paced environment. Demonstrated professionalism, confidentiality, and cultural sensitivity in patient interactions. Must be results-oriented, dependable, and capable of working independently or collaboratively with a multidisciplinary team. Physical Requirements Full range of body motion, including assisting with patient transfers; manual dexterity and eye–hand coordination. Requires standing, walking, bending, kneeling, pushing, and reaching (at arm’s length and overhead) for extended periods in a clinical setting. Must be able to lift and move patients and medical equipment as needed; lift/carry up to 15 lbs. Requires normal or corrected vision and hearing. Ability to sit or stand for extended periods, depending on assignment. Must have reliable transportation and flexibility to report to assigned clinic locations as scheduled. Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles. An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments. Is able to work within the Better Health environment by facing tasks and challenges with energy and passion. Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.
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