Huntsville Hospital Health System
Location
Fort Payne, Alabama
The primary role involves assisting with medication reconciliation by interviewing patients and caregivers to compile accurate home medication histories, which are then entered into the electronic health record for provider review. This process requires obtaining clarification on discrepancies and consulting with pharmacists when necessary.
Candidates must be registered as a Pharmacy Technician with the Alabama State Board of Pharmacy within 30 days of hire and hold national certification from PTCB or ExCPT. A high school diploma or GED is required, and experience applying customer service skills is necessary, with a combination of inpatient and outpatient experience being preferred.
1. Interviews patients or caregivers to collect information regarding all current home medications;identifies when a discrepancy related to inappropriate dosing, frequency, or schedule for a homemedication exists, and uses this knowledge to obtain clarification to ensure accuracy of the homemedication list and to facilitate the timely/accurate collection of data.2. Utilizes appropriate resources to collect information from various sources (patient interviews,physician offices, retail pharmacies, family members, historical encounters, extended carefacilities, examination of medicine bottles, etc.) regarding home medications to ensure a completeand accurate home medication list.3. Utilizes designated computer applications to accurately enter information collected from interviewactivities for the generation of admission medication reconciliation documentation; this informationincludes, but is not limited to, correct medication name, medication formulation, dose, route,directions, schedule, and date/time of last dose taken. Produces documents for subsequentphysician review.4. Records the patient’s preferred outpatient pharmacy in the electronic medical record.5. Contacts and communicates with other care providers (pharmacists, nurses, physicians, etc.) asneeded to facilitate the processing of home medication information in an efficient manner.6. Follows up on outstanding issues from the previous shift requiring further phone calls orpatient/family interview and communicates any delays/difficulties in the reconciliation process toappropriate disciplines.7. Consults with the pharmacist in all cases of unresolved discrepancies related to a patient’smedication history.8. Willingly helps teach new personnel, residents, and students.9. Recognizes when to consult with the pharmacist for doubts or questions that require clinicaljudgment.10. Recognizes when to consult with the pharmacist for doubts or questions that require clinicaljudgment.11. Ability to set priorities in correct order in relation to the needs and circumstances at the time withreference to the patients, co-workers, physicians, and the nursing unit.
Experience applying customer service behaviors and communication skills required. Combination of both inpatient and outpatient experience preferred, particularly outpatient/retail experience. About Us DeKalb Regional Medical Center celebrated its 35th anniversary in October 2021. Throughout its history, the team of healthcare providers here have been proud to serve the people of Fort Payne, Alabama. Today, DeKalb Regional is 134-beds and offers comprehensive services including cardiac catheterization, geriatric psychiatric services, women’s and children’s services, bariatric services, orthopedics services, and many more. DeKalb Regional and its physicians serve patients from throughout Northeast Alabama and Western Georgia. DeKalb Regional is committed to providing quality care close to home. The hospital is accredited by The Joint Commission and the American College of Cardiology as a Primary Stroke Center and Chest Pain Center. It was also awarded the 2023 Get with the Guidelines Rural Stroke Bronze Quality Award from the American Heart Association. In fall of 2023, DeKalb Regional was one of seven hospitals in Alabama to receive an “A” grade from The Leapfrog Group. DeKalb Regional Medical Center has 500 employees and more than 100 members of the medical staff.
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