GEORGIA SPINE & ORTHOPAEDICS
Location
Roswell, Georgia
The coordinator will assist in coordinating and dispensing medications while ensuring patient information privacy according to HIPAA regulations and managing consent forms. Key duties include coordinating telemedicine requests, managing department emails, communicating with patients and providers regarding medication requests, and performing inventory management.
Candidates must possess excellent verbal, written, and interpersonal communication skills, including strong phone etiquette, especially when dealing with frustrated individuals. Preferred qualifications include fluency in Spanish and English, and Pharmacy Technician registration, alongside strong attention to detail and critical thinking in a fast-paced environment.
Description Georgia Spine & Orthopaedics is a Comprehensive Spine and orthopedics care provider in GA. Our locations include Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Dalton, Roswell, and the Surgery Center of Roswell. We specialize in offering cutting-edge treatment with a conservative approach.
We are growing and seeking a full-time Pharmacy Services Coordinator for your Roswell, GA office.
The role of the Pharmacy Services Coordinator is to assist in coordinating and dispensing medications, as well as supporting clinical requests from patients or providers.
·Ensure patient information remains private according to HIPAA regulations. Responsible for ensuring proper and accurate consent forms. Responsible for coordinating telemedicine requests for medications. Co-manages department emails. Communicate with patients by asking probing questions to patients to ensure requests are accurately presented to providers. Interprets medication orders. Communicate with providers to follow up on medication requests when necessary. Dispenses as appropriate. Performs proper inventory management tasks in clinics and other locations when called upon. Helps with medication efficiency in clinics when called upon. Coordinates medication orders of patient medication. Cross-trained to perform clinical tasks as called upon. Triages incoming faxes to appropriate personnel. Creates clinical forms as requested, which include but are not limited to medical clearance forms and FMLA forms. Coordinates scheduling patient visits with schedulers when necessary. Educating team members on processes even outside of the medications department. Assists the Pharmacy Operations Manager/Clinical Triage in planning for growth. Duties as otherwise assigned by Supervisor.
Excellent verbal and written communication skills. Excellent interpersonal communication skills, especially on the phone. Excellent phone etiquette even when dealing with frustrated individuals. Preferably fluent in Spanish and English. Pharmacy Technician registration preferred. Attention to detail in a fast-paced environment. Excellent multi-tasking and time management skills. Ability to manage multiple incoming streams of communication and keep requests organized. Being able to manage work email in addition to the above responsibilities. Critical thinking. Ability to prioritize tasks. Benefits and Perks Excellent benefits package including medical, dental, vision, and multiple add-ons available. Paid time off Paid holidays Various areas and opportunities for advancement Mileage reimbursement and travel stipends are available
The Pharmacy Services Coordinator reports directly to the Pharmacy Operations Manager