SB Clinical Practice Management
Location
Town of Brookhaven, New York
Salary
$18 - $22 / HOUR
The Administrative Clerk provides general medical office administrative support, including handling phone coverage for their desk and overflow calls for the department. They act as a liaison between patients and physicians while assisting in the overall operation of the medical office.
The minimum requirement is a High School diploma or GED, coupled with strong organizational and communication skills, both verbal and written. Preferred qualifications include EMR experience, familiarity with GE Centricity 5.0 (IDX), Microsoft Office proficiency, and knowledge of managed care referral requirements.
SUMMARY: To provide general medical office administrative support. Phone coverage for own desk and overflow calls to the department. Acts as a liaison between patients and physicians. Job Duties & Essential Functions: Assists in the overall operation of the medical office. Answers telephone calls and takes and routes messages. Interfaces with physicians and patients. File/Scan medical and administrative correspondence for the department. Relay physician feedback regarding results &treatment planning Process e-correspondence via mail as well as through the EHR Assist in patient referral/consult management between specialties All other duties as assigned.
Required Education & Qualifications: High School diploma/GED. Strong organizational and communication skills (both verbal and written). Excellent typing skills and friendly telephone etiquette.
EMR experience. GE Centricity 5.0 experience (IDX) Microsoft Office proficiency. Knowledge of managed care plan referral requirements. Bilingual (English/Spanish). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is largely sedentary and requires the employee to remain stationary for a majority of the day. Any additional physical demands will be outlined and provided by management. The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP. StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duly organized and registered under the New York Professional Employer Organization law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resources services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits. SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations. Given StaffCo’s employment responsibilities, it is deemed the “employer” for employment and labor law purposes. Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY. The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board. CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training. CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status. Improper interference with the ability of CPMP’s employees to perform their job duties may result in discipline up to and including discharge.
