Supportive Housing Case Manager - Duluth

Description Center City Housing Corp. is a statewide leader and innovator of affordable supportive housing, At CCHC we believe that affordable housing isn’t just a place to live, it’s a place where life can start moving forward.

Note: This is a full-time position with benefits

Overview

The Case Manager position actively participates in carrying out the mission of CCHC by providing direct support to tenants of a supportive housing apartment building serving homeless families and/or Youth. The Case Manager provides direct services as a member of a team and implements the program goals based on "Housing First" and "Harm Reduction" philosophies. This position will assist the Site Director with general operation of the building including all aspects of tenant case management.

Requirements

Duties and Responsibilities

• 1. Understand “Housing First" and "Harm Reduction" philosophies and apply to specific duties. Must be able to work independently and as a member of a team to effectively advocate for tenants. Provide daily tenant advocacy and support including encouragement of goal completion Maintain progress notes and record keeping. Assist tenants to obtain health services, social services, professional counseling, and financial benefits. Teach or refer for needed independent living skills. Work closely with Site Director in collection of tenant data. Demonstrate ability to prioritize and complete all job duties efficiently. Preferred Experience The Case Manager will work as a team member with CCHC staff to effectively meet the needs of the tenants. The Case Manager will assist the CCHC Site Director in the facilitation of services and to utilize the Harm Reduction/Housing First model. Case Manager must be able to work independently and effectively communicate with individuals and groups, advocate for tenants, complete progress notes and documentation as required, and maintain a good working relationship with colleagues and community agencies. This position requires flexibility in schedule. Degree in related field preferred with at least one year of experience working with population. This position requires a valid driver's license and dependable transportation. This person must pass and maintain Minnesota Background Study clearance. Essential Skills:
• Ability to read, analyze, and complete documentation required by government agencies and communicate through speaking, listening, and writing effectively with tenants and outside agencies.
• The person in this position must possess reading, writing and basic computer skills that will allow him/her to log information and maintain information systems.
• Ability to maintain confidentiality
• Skill in establishing and maintaining positive relationships with diverse tenants and staff.
• Regular attendance, reliability, and punctuality.
• Available to respond to occasional property or tenant emergencies
• Sensitivity and effectiveness when dealing with people from diverse backgrounds and with special needs.

Center City Housing is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, creed, sexual orientation/identity/expression, marital status or familial status.