Essential duties include rooming patients, collecting assessment data, preparing patients for examinations and treatments, and assisting with various clinic procedures and laboratory tasks. The role also involves managing patient communication, scheduling appointments, registering patients, coordinating referrals, and handling payments.
Requirements summary
Candidates must graduate from an ABHES or CAAHEP accredited medical assistant program, or an equivalent program accredited by a regional or approved national accrediting organization. Approved CPR or BLS certification is required within 90 days, and medication administration competency, including injection training and pharmacology, is mandatory.
ESSENTIAL DUTIES AND RESPONSIBILITIES Rooms patients, collects assessment data and prepares patient according to specific need.
Assists in examination, treatment and other clinic procedures.
Assists with laboratory procedures, screening tests and QI projects.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients.
Greet and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate.
Makes appropriate changes in computer system and on patient's chart.
Coordinates referrals for patients through insurance and other physician offices.
Collects payment from patients and issues receipt where applicable.
Prepares and maintains patient charts.
Maintains and orders supplies.
EDUCATION AND EXPERIENCE Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S.
Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA).
Experience in a program with a clinical rotation preferred.
CERTIFICATION AND LICENSURE Approved CPR or BLS certification required within 90 days.
Medication injection training and pharmacology is a required competency to perform medication administration.
SKILLS AND ABILITIES N/A SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
Manual dexterity needed to operate equipment, perform procedures, operate telephone and keyboard.
Benefits
Dental Insurance
Disability Insurance
Life Insurance
Paid Parental Leave
Paid Time Off
Vision Insurance
Medical Insurance
Tuition Reimbursement
On-Demand Pay
Employee Discounts
Career Advancement Opportunities
Well-being Programs
FSA Options
Educational Opportunities
Certification Reimbursement
HSA Options
Caregiver Leave
Financial Education
Annual Recognition/Awards Events
Partner Appreciation Days
Family Entertainment/Attractions Discount
Community Service/Improvement Opportunities
Must be able to lift and transfer patients.
While performing the duties of this Job, the employee is frequently required to stand, walk; handle, finger and feel; reach; talk and hear.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, taste and smell.
This job requires the employee to exert 10 to 25 pounds of force frequently and 25 to 50 pounds of force occasionally.
Pushing and pulling equipment to provide care Specific vision abilities required by this job include frequent close vision.
Occasionally distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
LEVEL OF SUPERVISION Some independent judgment is required, but decisions are limited by standard practices or procedures.
SUPERVISES N/A PAY RANGE: $18.28 - $26.51 Mercyhealth is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including: Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better.
As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women For over 135 years, Mercyhealth has provided high-quality health care to residents throughout northern Illinois and southern Wisconsin.
We have a passion for providing comprehensive health care close to home for area residents through our six hospitals and 85 primary and specialty care locations.
As an integrated health system, you can come to us for routine health care, like annual physicals, immunizations and preventive health screenings, as well as highly specialized care, such as neonatal intensive care, heart surgery, stroke care, neurosurgery, cancer treatment and much more.
The range of Mercyhealth's specialties and the skills of our doctors, nurses and clinical staff are truly extraordinary.
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