Client Care Coordinator

Visiting Angels is looking for a In-Home Care Client Care Coordinator to join our team in our Plano/Lewisville office.

Must have at least 2 years of in-Homecare experience.

Applicants may contact Agency Director, Angie Goodwin at 469-668-1350 with all inquires.

Job summary

The In-Home Client Care Coordinator oversees individualized care plans for clients receiving services in their homes. This role ensures clients receive high-quality, person-centered care while supporting caregivers, collaborating with healthcare providers, and maintaining compliance with agency, state, and federal guidelines.

• Key responsibilities
• Conduct initial and ongoing client assessments in the home
• Develop, implement, and update individualized care plans
• Coordinate services with caregivers, families, healthcare providers, and community resources
• Monitor client progress, safety, and satisfaction through regular home visits and check-ins
• Provide client and family education related to care needs and available services
• Advocate for clients to ensure appropriate care, resources, and support
• Maintain accurate, timely documentation in accordance with regulatory requirements
• Ensure compliance with care plans, agency policies, and applicable regulations
• Identify changes in client condition and adjust services accordingly
• Participate in care team meetings and case conferences
• Respond to client concerns, incidents, or emergencies as needed

Qualifications

• Minimum 2 years of case management, home care, or healthcare experience
• Valid professional license or certification if applicable (e.g., CNA)
• Strong assessment, organizational, and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work independently and manage a caseload effectively
• Proficiency with electronic health records and documentation systems
• Valid driver’s license, reliable transportation, and ability to travel to client homes