The facilitator provides community-based services centered on Systems of Care and Wraparound services, ensuring care delivery is family-focused, youth-guided, and strengths-focused. Key duties include collaborating with youth and families to develop comprehensive Plans of Care and Crisis Prevention Plans while monitoring progress and advocating for needs.
Requirements summary
Candidates must possess a Bachelor's degree in a related field or a Master's degree in a human service field, along with two years of experience coordinating care, facilitating team meetings, and direct service with youth and families. A valid driver's license and the ability to work varying hours, including evenings and weekends, are also required.
bachelor degreepostgraduate degreeAdvocacyCare PlanningCollaborationCare CoordinationComputer SkillsDe-escalationService IntegrationTrauma-InformedFamily-FocusedCrisis Prevention PlanningWraparound ServicesChild and Family Team Meetings FacilitationSystems of CareYouth-GuidedStrengths-FocusedIM CANS Assessment
Job description
Wraparound Facilitator Under the assigned CCS supervisor, the Care Coordination Support Worker provides community-based services to identified youth, centered on Systems of Care [https://gucchd.georgetown.edu/products/Toolkit_SOC_Resource1.pdf]and Wraparound services. CSSW plays a critical role in the community behavioral health service delivery system, ensuring that services are family-focused, youth-guided, individualized, strengths-focused, and trauma-informed. Essential Duties and Responsibilities
Targets youth identified in the Pathways program by the State of Illinois, HealthCare and Family Services
Serves Pathways to Success eligible youth identified within CSS (Care Coordination) at the Tier level CCSW (Care Coordination Services – High-Fidelity Wraparound) in line with the policies of the program
Provides service with an evidence-informed, structured approach to care coordination that adheres to procedures requirements regarding child and family engagement, individualized care planning, identifying and utilizing strengths and natural supports while completing fidelity measures/monitoring
Assists in the integration of all services provided for the youth and family by serving as a central point of communication for service components in service delivery
Collaborates with youth and families to identify both informal and formal supports to develop a Plan of Care and a Crisis Prevention Plan
This position serves a caseload referred to Pathways to Success Tier level Wraparound.
Caseloads vary based on referrals received and accepted services
Positions require work in High Fidelity wraparound caseloads that are 10;1 with no more than 12 if there is an identified need and approval
Completes a strength-based assessment and required updates utilizing the IM CANS to identify both strengths and treatment target needs
Facilitates and coordinates Child and Family Team Meetings (CFTM) at regular intervals, as required by policy
Coordinates collaboration with all service providers to develop a comprehensive Plan of Care and Crisis Prevention Plan
Ensures that care planning and decision-making processes uphold the values, preferences, beliefs, culture, and identity of the child, family, and their community
Benefits
Dental insurance
Vision insurance
Personal days
Medical insurance
Vacation days
Short-term disability
Life insurance
Tuition assistance
Flexible spending accounts
Professional development
Health savings account
Long term disability
Sick days
Promotion opportunities
403b retirement
Career ladders
Free lcsW and lCPC supervision hours
Monitors progress toward goal achievement and the indicators of success per care plan and revises the plan, as needed
Regularly discusses progress toward goals with the client and encourages client feedback and client ownership of outcomes on a regular basis
Improves client access to crisis supports and appropriate home and community-based services to support behavioral health needs
Assists the team in adjusting the Plan of Care if movement toward goals is not happening
Assists the team in adjusting the Crisis Prevention Plan, as needed, and at regular intervals per policy
Advocates for the youth and family, especially towards their needs being met in the least restrictive setting possible
Implements services to avoid the unnecessary use of inpatient psychiatric hospitalization, residential treatment, and emergency rooms
Provides active guidance/feedback during family contacts (i.e., during crisis interventions and other crisis stability events)
Completes intakes per program need
Provides transportation for clients within program guidelines
Provides training and education to caretakers where applicable
Maintains highest ethical standards in keeping with professional affiliations and strength-oriented practice
Plans and administers therapeutic interventions, when applicable
Maintains a comprehensive client file
Provides support as needed during crisis and follow-up services, and at times may respond to Mobile Crisis Services, if the youth experiencing a crisis is currently engaged in services
Represents the agency at court hearings and attends required staffing meetings
Adheres to Evidence-Based/Informed program (ARC)
Adheres to the fidelity of Wraparound facilitation, per job training, for CSSW staff
Provide Family Support Program (FSP) and Specialized Family Support Program (SFSP) as needed
Performs other related duties as assigned
Qualifications
Education: Bachelor’s degree from an accredited university in psychology, social work, counseling, education or a similar-related field or a Master's Degree in a human service-related field Experience: Two years of experience coordinating care, including facilitating child and family team meetings and working with youth and families on a direct service level Other: Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
Ability to work varying hours, including evenings and weekends, to accommodate family’s needs
Requires Skills 1.
Strong collaborative, relationship-building, and communication skills to effectively resolve problems, achieve goals, and meet deliverables 2.
Resilience and creativity towards engaging non-engaged families and supports 3.
Time management skills and the ability to consistently meet deadlines 4.
Knowledge of the Illinois child welfare systems, including local resources and service providers 5.
Experience working with diverse populations 6.
Attention to detail 7.
Proficient computer skills, including computer, keyboard, and Microsoft Windows 8.
Effective verbal and written communication skills.
Strong knowledge of spoken and written English, sufficient to obtain, provide, or exchange information 9.
Ability to exercise discretion and ensure confidentiality 10.
Ability to handle stress well and effectively de-escalate crises 11.
Ability to write routine reports and correspondence 12.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to handle decisions 13.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form 14.
Ability to maintain mental and physical alertness and an appropriate level of energy 15.
Demonstrated ability to utilize analytical thinking and independently make decisions
We Invest in You!
Tuition assistance up to $2500 per year
Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, up to 5 paid Sick days annually, and a Mental Health Day.
Medical, dental, vision, 403b Retirement, flexible spending accounts, and health savings account.
Agency paid life and ADD up to $50K based on salary
Multiple Voluntary Supplemental plans for Employee, Spouse, and Child(ren)
Voluntary Legal Plans and Pet Insurance.
The agency paid long-term disability and short-term disability.
Career ladders, professional development, and promotion opportunities
A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?
800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
Fiscally stable, $70 Million agency- strong since 1895
Energetic leadership and a rich community of support
One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify. #INDBH
