Northwest Specialty Hospital
Location
Kootenai County, Idaho
The Imaging Coordinator is responsible for patient registration, pre-registration tasks including packet preparation and patient calls, collecting payments, and managing data entry and retrieval in ITS and PACs systems. This role also involves preparing procedure paperwork, educating patients clinically, monitoring PACs for critical reports, and managing incoming calls.
A high school diploma is required, though one year of prior clerical experience in a medical setting is strongly preferred, along with knowledge of basic computer programs like Microsoft Office Suite. Candidates must possess excellent interpersonal communication skills, knowledge of insurer processes, and the ability to work cooperatively, communicate effectively, and manage multiple priorities.
Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Imaging Coordinator to join the Imaging Team!
In this role you will be responsible for registration and pre-registration of patients, prepare pre-registration packets, call patients for preregistration notice, collect co-payments and account payments, register patients and update medical records as needed, enter and retrieve information from ITS and PACs; prepare and present the paperwork for clinical procedures done in Imaging. You will work closely with clinical staff to provide patients with screening and procedure education, monitor PACs for STAT preliminary reports and critical findings and facilitates the communication of that information, back up all incoming calls and direct them to the appropriate person or department. You will need to project a professional demeanor and appearance while maintaining the confidentiality of patients, coworkers and Northwest Specialty Hospital as appropriate.
**Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
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