Job detail

Referral Coordinator MA/LPN

Trinity Health

#Full Time #Day Shift #LPN #Referrals #Medical Assistant #Blood Borne Pathogens #Health Care #Liaison #CPT Codes #Outpatient Services

Quick overview

The Referral Coordinator manages patient referrals and tests for specific providers at designated locations, maintaining office records and acting as a liaison between patients and medical support staff. This role is focused on providing care and contributing to patient and family welfare by supporting organizational standards and philosophies.

Requirements summary

Candidates must have more than one year of experience and either an LPN license in Iowa & Illinois or be a Certified Medical Assistant within six months of hire. Preferred qualifications include knowledge of ICD and CPT codes, with the minimum education being high school plus up to one year of additional coursework.

high schoolprofessional certificateRecord KeepingInterpersonal CommunicationLPNCPT CodingReferral ManagementMedical AssistantPatient Care SupportICD CodingMedical Office ProceduresHealth Care Coordination

Job description

Employment Type

Full time
Shift: Day Shift Description:

Position Title

Referral Coordinator Department: GHG Referrals Location: Remote Purpose: To provide care and contribute to the welfare of patients and families through support of the standards and philosophies of Genesis. Manages patient referrals and tests for specific providers at their designated locations, maintains office records and serves as a liaison between patient and medical support staff. Report To: Supervisor, Outpatient Services Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to others. There is no formal responsibility for directing others. Materials Responsibility: Very Limited. Work requires very limited responsibility for material resources. Examples of resources could include personal work materials, supplies or equipment, or very small amounts of cash. The employee has a very limited or indirect amount of control over these resources. Although human error might require the repair or replacement of materials, usually the cost of correcting these errors is minor. The variety and volume of resources is also very limited. Problems associated with material resources are very uncomplicated. Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Patients, Families, and Significant Others, Third Party Payors/Insurance Companies, Vendors/Clients, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Auditors/Review Agencies. POSITION SPECIFICATION Education: High school plus additional course work up to 1 year Special Training: Medical Office Procedures Training Preferred: ICD and CPT code knowledge Licensure/Registration: LPN in Iowa & Illinois or Certified Medical Assistant within 6 months of hire.

Experience

More than 1 year experience required.
Interpersonal
Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.
Working
Conditions: There is limited exposure to moderately adverse and undesirable environmental conditions. There are some health and safety risks. Position may require safety equipment and precautions. The amount of time the employee may experience these moderate conditions is limited to 35% or less of their work day.