Outreach & Engagement Coordinator

Description SUMMARY

• The Outreach & Engagement Coordinator works as an integral part of the Recovery Support Center. The Outreach & Engagement
• Coordinator will perform, but is not limited to, the following duties: administrative tasks, program record-keeping, billing, conducting interviews, enrollments, developing, implementing and monitoring individualized wellness/recovery plans oversee comprehensive outreach efforts to persons in recovery/seeking recovery. This position may require a flexible schedule including 1st and 2nd shifts. The agency has the right to change shifts based on the needs of the organization.

Essential functions

• Position Specific Duties Develop and manage a comprehensive, culturally responsive and trauma informed outreach plan targeting hard to reach populations and locations. Develop outreach and engagement materials for volunteer outreach workers providing services to target populations. Develop and manage an outreach schedule to better serve center members/participants. Develop and manage a working relationship with all stakeholders (providers, clergy, elected officials, police, community activists, and potential members). Oversee street outreach efforts to persons in recovery or seeking recovery from substance use. Oversee volunteer outreach workers providing outreach services to center members/participants. Develop plan for data collection and oversee data collection performed during outreach. Ability to climb three flights of stairs to visit consumers in the community. Ability to respond to emergency situations by placing calls to Fire, Rescue, Police, and Medical, etc.
• Administrative
• Tasks: Complete all required documentation in a timely manner. Perform program recordkeeping and filing, and organize vital documents. Provide telephone coverage for the assigned program and direct calls to other programs as needed. Participate in required supervisions, staff meetings and trainings. Participate and cooperate in any investigations conducted by internal and external agencies. Ability to use a computer including inputting information into data systems including collecting GRPA data on each enrolled consumer.
• Compliance
• Requirements: Remain awake during your shift at all times. Attend all mandatory trainings and update all licenses and certifications. Adhere to center/project/department requirements and services. Follow all reporting guidelines by deadlines including the completion of a Confidential Incident Report.
• Qualification