The specialist assists in implementing case management plans for clients by screening, evaluating, and providing direct services like group and individual counseling to support goal achievement. Responsibilities also include maintaining accurate documentation, submitting billing, coordinating services for SMI clients, and developing supportive referral networks.
Requirements summary
A bachelor's degree in a related field such as social work or psychology is required, along with at least one year of experience in a mental health or human services field. Candidates must possess knowledge of SMI and Dual-Diagnosis best practices, effective English communication skills, and the ability to use EMR systems and Microsoft Office.
bachelor degreeCase ManagementExcelDocumentationEvaluationOutlookPowerPointIndividual CounselingGroup CounselingMicrosoft WordScreeningMental HealthElectronic Medical Records (EMR)Substance Abuse DisordersDual DiagnosisSevere Mental Illness (SMI)
Job description
Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children’s Services, Housing Programs, Recovery Services, Substance Abuse Disorders & more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time.
This job will expire after 10 days.
Job summary
The Dual Diagnosis Mental Health Specialist/Case Manager IV reports to the Supervising Personal Service Coordinator and works as a part of a treatment team in achieving the goals and objectives of the program to ensure quality of care for client participants.
Essential job responsibilities
1.
Under the supervision of the Supervising Personal Service Coordinator, assist in the accomplishment of the case management plan with clients by screening, evaluating, identifying, and implementing specific case management activities as identified in the Individual Service and Support Plan (ISSP) to support clients in achieving their goals.
2.
Maintain appropriate case recording documentation as per the Rehab option Medi-Cal guidelines, case recording, and other contract guidelines.
3.
Attend weekly supervision meetings with the Supervising Personal Service Coordinator.
4.
Provide direct services, including case management, to clients.
Such services may include group-counseling, individual, and or other forms of direct service as outlined in the Individual Service and Support Plan (ISSP) and Plan of Care.
5.
Maintain and submit all documentation and billing as it relates to client services in a timely fashion.
6.
Staff expectations are to meet established performance standards of direct services to our individuals served while ensuring contacts are met per the level of care/treatment.
7.
Plan, coordinate, and facilitate services for Severely Mental Ill (SMI) clients.
8.
Screen and evaluate potential clients for the identification of case management, rehabilitation, residential, and other services and activities.
9.
Provide educational groups on recovery, wellness and sobriety skills.
Benefits
Employee Assistance Program
Medical
Dental
Vision
Voluntary Benefits
Mileage Reimbursement
Pension Fund
Public Service Loan Forgiveness Program (PSLF)
10.
Develop and maintain outside supportive referral services for clients.
11.
Evaluate and refer clients as needed to detoxification services, residential treatment services and sober living placements.
12.
Provide individual counseling with clients assisting them in the development of sobriety skills.
13.
Communicate closely, in a systematic fashion, with agencies and significant others involved in the rehabilitation of clients.
14.
Provide the Supervising Personal Coordinator with timely reports on any unusual occurrences that might impact the overall program operation or the health and safety of clients or employees.
15.
Consistently meet program performance standards including a service impact, sign and submit documentation goals, and attainment of required hours of job-related in-service training per year.
16.
Complete the minimum training hours annually per Turning Point training requirements.
17.
Think and act quickly and efficiently in emergencies.
18.
Will drive on company business and transport consumers as needed.
19.
Physical presence in the office is required.
Essential job requirements
1.
A bachelor’s degree from an accredited or regionally approved college or university in the area of social work, psychology, vocational rehabilitation, criminal justice, or a related field that is directly related to the specific responsibilities of the job.
2.
At least one year of experience in a mental health or human services related field.
3.
Preferred California Alcohol and Drug Programs (ADP) approved substance abuse counseling certification or enrollment in an ADP approved substance abuse counseling certification course within six (6) months of date of hire and successfully complete the course in a timely manner or at the discretion of the program supervisor.
4.
Knowledge of substance abuse, addictions, and related disorders, and ability to effectively provide educational groups regarding the treatment of these disorders.
5.
Knowledge of best practices regarding the treatment of clients with Severe Mental Illness (SMI) and Dual-Diagnosis individuals.
6.
Communicate effectively in written and spoken English.
7.
Ability to operate within Electronic Medical Records (EMR) system.
8.
Must be available to work all shifts as scheduled.
9.
Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms.
10.
Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws.
Agency insurer authorization is required.
11.
Ability to pass a pre-employment criminal background check.
12.
Ability to pass a pre-employment drug screen and TB test.
13.
Must maintain good relationships with current, future and past employees, co-workers, vendors, third party administrators, and others with whom the Agency is transacting business, and relate to them in a professional manner.
Essential job requirements for bilingual skill
1.
Communicate effectively in written and spoken Spanish.
2.
Required ability to communicate effectively with monolingual Spanish speaking clients and families for all clinical purposes, including therapy and assessments.
3.
Assist with phone calls for Spanish speaking clients.
4.
Required to provide language translations for case managers and Physicians on a periodic basis.
5.
Minimal adequate competency in the Spanish language as evidenced by successful passage of the TPOCC Spanish Competency Test.
6.
Other translation tasks as required.
Company benefits
Pay
Range:
Bilingual: Class 140 ($23.34 - $30.72/hour)
Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
On the job training including paid professional development and career development
Rewarding work environment with excellent opportunities for career growth
Meaningful relationships with your co-workers and the individuals we serve
Family-oriented environment
Mileage reimbursement for travel
Regular work schedule (Monday through Friday, 8am - 5pm)
We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.
Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.
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