Dental Assistant

Skills Required

• Knowledge of HIPAA privacy rules and regulations
• Enthusiasm for working as a member of a team in a rapidly changing environment
• Willingness to educate patients and the community in oral healthcare and the role of the dental care team
• Ability to manage multiple tasks and prioritize them to provide appropriate, efficient, and quality patient care
• Excellent customer service skills and ability to interact with unsatisfied patients and coworkers effectively and respectfully
• Ability to work well with children, elderly, and special needs patients
• Excellent interpersonal, verbal, and written communication skills
• Ability to anticipate and react calmly in emergency situations
• Skill in establishing and maintaining effective working relationships with patients, coworkers, and the public
• Ability to evaluate statistics and data and make appropriate recommendations
• Ability to work under pressure
• Ability to accurately document procedures in electronic record
• Must be able to document in a neat, legible manner and be able to spell dental terminology correctly and use proficient grammar, spelling, and punctuation
• Ability to follow written policies and procedures
• Effective and efficient time management
• Excellent organizational skills
• Ability to work independently and use good judgment
• Able to communicate with others to effectively convey information
• Knowledge and experience with Microsoft Office (Word, Excel, Outlook)
• Knowledge of standard office machines including copier, fax, multi-line phones, printers, scanners, etc.
• BLS Certification

Qualifications

• High school diploma or equivalent is required
• Any combination of education and work experience that would likely provide the required knowledge and abilities is qualifying
• Spanish Bilingual preferred, but not required
• Must have and maintain CPR certification
• Social and cultural sensitivity appropriate to ethnically and economically diverse participant and employee base
• High energy, positive, ability to work autonomously, flexibility, teamwork, attention to detail, and high degree of initiative
• Agrees to uphold Heartland’s guiding values of Compassion, Respect, Collaboration, and Integrity
• Regular and predictable attendance is an essential function of the job
• Performs assigned clinic housekeeping
• Social and cultural sensitivity appropriate to ethnically and economically diverse participant- and employee-base
• Disinfects operatories and patient seating between patients
• Always observes universal precautions
• Arrives to work on time
• Attire is clean and neat.
• Maintains good personal hygiene
• Driving and maintaining company vehicle

• Working conditions
• Sits and walks throughout the day
• May be exposed to infection and contagious diseases, and unpleasant patient or unit elements
• Handles emergency or crisis situations
• Subject to many interruptions
• Must be able to function in a high stress environment
• Job tasks are performed in close physical proximity to other people
• Requires working indoors in environmentally controlled conditions and outdoors
• Requires the ability to deal with unpleasant, angry, or discourteous people and other conflict situations

• Physical requirements
• Requires repeating the same physical activities or mental activities over and over
• Requires walking and standing
• Requires using hands to handle, control, or feel objects, tools, or controls
• Requires bending or twisting
• Requires lifting equipment less than 100 lbs. (loading and unloading equipment)

Details • Hours M – F from 7

30 am – 7 pm as needed. (approx. 40 hours per week)

Hours are approximate and may be altered by supervisor(s) as needed.