The Clinical Super User will assist physicians with patient care, chart management, scheduling, and in-office procedures, while also traveling to area offices to support daily clinical functions as the lead Super User in their county. Essential functions cover patient care, clerical tasks such as managing records and verifying insurance, and environmental responsibilities like maintaining exam rooms and ordering supplies.
Requirements summary
Candidates must maintain CPR certification and possess a CMA, NRCMA, RMA certification, or LPN license, with a Medical Assisting Program or Accredited Nursing School graduation preferred. A minimum of two years of public contact experience, preferably in a medical office, and one year of experience as a clinical lead are required.
professional certificateHIPAA CompliancePatient CareOSHA ComplianceChartingSupply ManagementInfection ControlInsurance VerificationScheduling AppointmentsClinical AssistanceSpecimen CollectionPatient Flow OrganizationMedical Records ManagementMedical ScreeningsPatient History CollectionChart ManagementIn Office Procedures
Job description
Who We Are
NOMS Healthcare provides a different approach to healthcare.
We are physician owned and physician lead, where patient care is top of mind for all employees.
Our goal is to continually improve our scope and depth of service based on the ever-changing needs of our patients.
NOMS is also committed to taking an active role in the betterment of our community, particularly related to healthcare matters affecting our fellow citizens.
We develop and support health care practices recognized for exceeding patient expectations, thereby setting the standard for excellence in Northern Ohio.
At the heart of our culture are the values that guide everything we do
Trust, Teamwork, Patient-Centered Care, Community Focus, and High Quality. These principles are more than words on a page — they shape how we serve, collaborate, and grow together. Do our values speak to you?
We are rapidly expanding and want you to join our team!
The Challenge (Job Summary)
NOMS Healthcare is seeking to hire a Full Time Clinical Super User who is passionate about providing quality healthcare to our patients while gaining clinical experience in multiple specialties. The Clinical Super User is responsible for assisting physicians with patient care, chart management, scheduling appointments and assisting with in office procedures; other duties may include back office ACO and IT tasks. The Clinical Super User will be the lead Super User in their county and will travel to area offices to assist with daily clinical functions.
Your Day to Day & Essential Functions
Complies with all HIPAA and OSHA regulations and policies.
Assists in area offices that need additional clinical assistances and support.
Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.
Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information completed and filed appropriately.
Benefits
Life Insurance
Medical
Dental
Vision
Wellness Incentive Program
Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
Maintains excellent autonomy over the position and daily duties that coincide with patient care.
Other duties as assigned.
What You Need to Succeed (Competencies, Education)
Complies with all HIPAA and OSHA regulations and policies.
Assists in area offices that need additional clinical assistances and support.
Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.
Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information completed and filed appropriately.
Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
Maintains excellent autonomy over the position and daily duties that coincide with patient care.
Other duties as assigned.
Maintains CPR certification
Certified or Registered Medical Assistant Certification or License Practice Nurse (CMA, NRCMA, RMA or LPN) Required.
Graduate of Medical Assisting Program or Accredited Nursing School preferred.
Minimum of two years work experience in public contact job, preferably medical office environment.
One year experience with being a clinical lead.
Possible bonus opportunities available throughout employment.
What We Offer: You:
A Wonderful Environment
This position is a floating position in Ohio. This department has a great team full of positive people, and the opportunity to learn on the job while developing life long skills.
Benefits
NOMS offers a comprehensive benefit package including medical, dental, vision, life insurance, and a variety of a la carte options. NOMS also has a focus on employee health, offering an impressive wellness incentive program.
Competitive Pay
We are proud to be an organization offering competitive pay in the area. Our Human Resources team looks at wages on an annual basis to ensure we are in line with our competitors.
Career Growth & Development Opportunities
We value promoting from within and have leadership and development training program for individuals who want to move up. We are proud to have managers who started as medical receptionists and have worked their way up.
Working Conditions, Physical & Mental Demands
This position works in an environment that is a combination of medical office and exam/procedure room settings. The office is well-lighted, well-ventilated, adequate space. There is the potential for exposure to communicable diseases and other conditions common to medical office setting. The ideal candidate must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. You must be able to lift up to 30 pounds of supplies.
NOMS Healthcare is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.
