Hollymead Veterinary Hospital - Veterinary Assistant

• Who is VetEvolve?
• VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care.
• We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially.
• Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals.
• Hear why our veterinarians are "Happy Here" on our videos page!
• Hollymead Veterinary Hospital is a general practice and urgent care hospital located in Charlottesville, VA.
• We deliver comprehensive veterinary care while empowering pet owners with the knowledge and guidance to make informed decisions, fostering a supportive environment that promotes the health, well-being, and happiness of both pets and their families.
• Our core values are compassion, collaboration, respect, and support.
• We promote a learning environment and understand the importance of work-life balance.
• We are seeking a part-time or full-time, experienced veterinary assistant to join our team of dedicated and highly skilled individuals.
• We believe veterinary assistants play an essential role in providing high quality care to our patients.
• Experience in a veterinary hospital is required for this role.

Benefits

Health/dental/vision Short-term and long-term disability 401k Flexible schedule Paid time off Hospital-funded CE opportunities Employee assistance program, and mental health resources Uniform allowance Generous pet discount program LVT scholarship opportunities Reimbursement for rabies vaccine Career growth opportunities

Requirements

Strong written and oral communication skills Able to remain calm in stressful situations Able to sit and/or stand for extended period; shift times range from 9-12 hours Able to lift 40 pounds Basic veterinary knowledge and terminology At least 6 months of experience as a veterinary assistant in a hospital setting Our veterinary assistant team is responsible for the following, Patient Care Handle and restrain patients appropriately to minimize stress while ensuring safety of the pet and team members; understand general animal behavior and recognize the signs of fear, aggression and stress Assist LVTs with nursing care to hospitalized patients; document treatments; make certain the pet is in a comfortable and clean housing area with access to fresh water Able to use in-house lab equipment; collect and prepare samples for reference lab Assist with technician appointments; document medical services provided; record current weight and vitals Dispense medications per veterinarian’s instructions Demonstrate compassion and patience when handling pets Assist veterinarians in exam rooms Client Services Provide client education materials and answer questions in a professional, compassionate and respectful manner Ensure client concerns or questions are addressed in a timely manner; fill prescription refills (approval must be obtained from LVT or veterinarian first) Review treatment plans with owners professionally and using proper veterinary terminology; answer any questions or defer to a LVT or veterinarian Document all client communication with sufficient details; utilizing proper grammar, spelling and veterinary terminology Prepare paperwork for referral hospitals or consultations Obtain an accurate and relevant history from clients in a timely manner Discharge exam room patients; going over instructions with owners thoroughly and providing print materials when needed Demonstrating patience and compassion during client interactions Enter all charges and inform the front desk when client can be checked out; help process payments when needed General Ensure hospital areas such as exam rooms and treatment room are clean, organized and free of safety hazards; clean up pet accidents or fluids immediately; bring any safety concerns to the practice manager’s attention immediately Complete tasks on the daily, weekly and monthly checklists; keep exam rooms and treatment areas stocked with necessary supplies Properly use and maintain medical equipment; troubleshoot when needed Adhere to core values, medical protocols, and operational policies Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.