Job detail

Social Worker-Crisis Response Unit

CITY OF WHEELING

#Care Plans #Documentation #Training #Mental Health #Crisis Intervention #Substance Use Disorder #Assessment #Team Collaboration #Community Resources

Quick overview

The Social Worker in the Crisis Response Unit will provide immediate support and intervention to individuals in crisis, collaborating with law enforcement and community resources. Key responsibilities include crisis intervention, assessment, resource connection, and documentation.

Requirements summary

Candidates must have a Bachelor’s degree in social work or a related field and current state licensure or certification as a social worker. A comprehensive understanding of mental health issues and crisis intervention strategies is essential.

bachelor degreeProblem-SolvingCultural CompetenceActive ListeningCrisis ManagementEmpathy and Compassion

Job description

Job DetailsJob Location

City of Wheeling - WHEELING, WV 26003Social
Worker-
Crisis
Response
Unit
Wheeling
Police
Department
Summary: Social Worker in the Crisis Response Unit will collaborate with law enforcement personnel and civilian staff to provide immediate support and intervention to individuals in crisis. This role focuses on assessment, intervention, and connection to appropriate resources, ensuring that individuals experiencing mental health, substance use disorder, or psychosocial crises receive timely and effective care.
Key
Accountabilities: (key accountabilities are the primary responsibilities an employee must perform, with or without reasonable accommodation.)
Crisis intervention: Respond to crisis in partnership with police officers, assessing the needs of the individuals in distress. Provide emotional support and stabilization techniques to individuals experiencing mental health crises or substance use disorder crisis.
Assessment and
Evaluation: Conduct thorough assessments to determine the immediate needs, risks, and strengths of individuals in crisis. Develop individualized care plans and recommendations for further support services.
Resource
Connection: Facilitate referrals to mental health services, substance abuse programs, shelters, and other community resources as needed. Collaborate with local service providers to ensure comprehensive follow-up care.

Documentation

Maintain accurate and timely records of interventions, assessments, and any follow up actions taken. Prepare reports for internal and external stakeholders as required.
Team
Collaboration: Work closely with crisis response unit staff, police officers, emergency responders, and community organizations to coordinate a multi-faceted response to crises. Participate in staff meetings and training sessions to enhance teamwork and crisis intervention strategies.
Public
Education: Assist in developing community outreach programs to raise awareness of mental health issues and available resources. Provide training to law enforcement personnel on mental health crisis intervention techniques.

Skills

Crisis Management Problem-solving Active listening
Empathy and compassion
Cultural competence
QualificationsQualifications: Bachelor’s degree in social work (BSW) or a related field. Current state licensure or certification as a social worker, if applicable. Comprehensive understanding of mental health issues, crisis intervention strategies, and available community resources. Exceptional interpersonal and communication skills, with the ability to connect and support individuals in distress. Proven ability to thrive in high-pressure situations and remain calm and professional during emergencies.
Working
Conditions: Day shift and rotating on call schedule to address community needs. Exposure to challenging and potentially hazardous situations while in the field.
FLSA
Status: Exempt