Job detail

Patient Access Representative, Per Diem, Day Shift

Adventist Health

#Nonprofit #Patient Access #Day Shift #E-Verify #Insurance Verification #Registration #Per Diem #Acute Care #Physician Orders

Quick overview

The representative is responsible for timely and accurate patient registration, which includes interviewing patients for account information, verifying insurance, and collecting patient liability amounts. Duties also involve ensuring all necessary signatures are obtained, checking for and attaching physician orders, and preparing paperwork for distribution to the appropriate unit.

Requirements summary

A High School Education/GED or equivalent is preferred, as is an Associate’s/Technical Degree or an equivalent combination of education and related experience. Essential functions include accurately verifying insurance, entering authorization information, and following guidelines from senior staff.

high schoolassociate degreeInsurance VerificationPatient RegistrationData AccuracyPatient InterviewingPatient EscortingPolicy ExplanationPhysician Order CheckingRecord AttachmentPaperwork CollationLiability Collection

Job description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary

Responsible for timely and accurate patient registration.
Interviews patients for all pertinent account information.
Verify all insurance and calculates and collects patient liability amounts.
Ensure that all necessary signatures are obtained for treatment.
Answer any questions and explain policies clearly.
Check for physician orders and attaches them to appropriate patient record to ensure correct test is received.
Print and collate any paperwork needed for each patient to for distribution to unit/department.
Escorts patients to his/her area or refers patient to available escort as needed.

Job Requirements

Education and Work Experience

High
School
Education/GED or equivalent: Preferred
Associate’s/Technical
Degree or equivalent combination of education/related experience: Preferred

Essential Functions

Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
Follows guidelines and instructions from senior staff.
Performs other job-related duties as assigned.
Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.