Patient Services Representative (Part-Time)

Fast paced ambulatory surgical center looking for an individual that is outgoing, energetic, hard-working and loves helping people. Medical office experience is preferred but not required. This is a full-time position with paid time off and a competitive insurance package.

You will be responsible for welcoming patients and families, physicians, and other visitors to the center.

General summary of duties

• Schedule surgical procedures
• Enter insurance and patient demographics into the facility computer software
• Gather all documentation necessary for surgical procedures
• Create patient charts
• Insurance Verification
• Receive and direct incoming calls
• Distribute mail, messages, and assemble patient charts.
• This position will also work directly with the clinical staff members to properly understand length of procedure, surgical documentation and any special needs.
• Other duties include completing the daily payment log, bank deposit, and posting of payments collected and any other necessary duties.

Requirements

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution