Methodist Le Bonheur Healthcare
Location
Germantown, Tennessee
The Case Manager II is responsible for coordinating care and service delivery for an assigned patient group, promoting communication and collaboration among the patient, caregiver, physician, and healthcare team. This role involves assessing, implementing, coordinating, monitoring, and evaluating services and resources to achieve quality, cost-effective outcomes appropriate to patient needs.
Required experience includes 1-3 years in Case Management and 3-5 years in clinical healthcare, with a Bachelor's Degree in Nursing preferred, though substitutions are allowed for extensive experience. A mandatory requirement is holding a Registered Nurse license in Tennessee, along with demonstrated skills in case management techniques, oral/written communication, and collaboration with healthcare professionals.
Working knowledge of case management techniques. Demonstrated oral and written communication skills required. Demonstrated ability to develop and maintain working relationships with physicians and work collaboratively with health professionals at all levels to achieve established goals. Demonstrated excellent facilitation skills. Ability to plan and schedule tasks and to maintain control of own work flow. General computer skills required, advanced computer skills preferred. Ability to use initiative in decision-making; independent judgment and critical thinking skills Supervision Provided by this Position There are no supervisory responsibilities assigned to this job; may delegate to UR Specialists and Social Workers, if applicable. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. Frequent non-invasive patient contact The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. This role may be scheduled for weekend and holiday rotations as required by the department. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community. Within any role at Methodist Le Bonheur, you can play a rewarding and fulfilling part in helping us provide high-quality, innovative and compassionate care to the people of Memphis and the Mid-South. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Our goal is to improve every life we touch, including our Associates. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South, and we value the dedicated individuals who play such a crucial role in helping us fulfill our mission. With Methodist Le Bonheur, you’ll be recognized and rewarded, treated with respect and given many opportunities to learn, grow and build a fulfilling career. Because we’re not at our best until you are at yours.
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