The Case Manager will maintain professional client relationships, conduct initial intakes and assessments, and collaboratively prepare independent living plans with tenants to help them achieve short and long-term goals. This involves identifying community resources, making referrals, breaking down barriers, and monitoring progress through regular contact and documentation.
Requirements summary
Candidates must possess a Bachelor's degree and have experience working with the Seriously and Persistently Mentally Ill (SPMI) population or equivalent experience. Employment is contingent upon passing a background check and adhering to mandated reporter responsibilities, with occasional flexible hours needed for shift coverage.
bachelor degreeData EntryProgress MonitoringResource IdentificationClient ConfidentialityCase ConferencesMandated ReportingUniversal PrecautionsReferral ManagementHome VisitsIndependent Living PlansIntake AssessmentApplication AssistanceSelf-Sufficiency AdvocacyTenant LiaisonWorking With Mentally Ill Population
Job description
Job DetailsJob Location
Brooklyn,
NY 11226Position
Type:
Full
TimeEducation
Level:
Bachelor's
DegreeSalary
Range: $50,192.00 - $55,000.00
SalaryWho
We
Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Clarkson Estates will provide supportive housing to 59 formerly homeless families, 35 formerly homeless young adults, 35 youth aging out of foster care, and 35 formerly incarcerated individuals. Programming will focus on economic development and workforce training, youth development and violence prevention, adult education and financial literacy, recreation, and health and wellness.QualificationsWhat
The
Case
Manager
Does: Maintain professional relationships with clients and client confidentiality. Practice Universal Precautions/Standard Protocol & Procedures. Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information. Review all documentation establishing tenants' eligibility for program and make file copies. Create and maintain tenant files. Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments. In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals. Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA. Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency. Recommend and implement strategies to persuade tenants to participate more fully in this process. Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes. Participate in case conferences. Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization. Provide all required information for weekly/monthly/quarterly/annual reports.
May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building). Act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. Schedule appointments for tenant with referral organizations. Escort tenants to appointments (educational, medical, social service, etc.) Assist tenants in completing applications for benefits and entitlements and may process applications on tenants' behalf. Follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability. Evaluate actual living conditions of tenants through home visits. May prepare marketing materials for the program. May prescreen tenants over the telephone for eligibility and may schedule intake appointments. Input tenant data and tenant progress information into automated database
Education,
Licenses and/or
Certifications
Required: Bachelor’s degree (e.g., B.A., B.S.W.)
Minimum
Experiences and
Skills
Required: Experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience.
Pre and/or
Post
Employment
Requirements: Must be fingerprinted and obtain “Criminal History Check “(CHC) with Justice Center for the Protection of Vulnerable People with Special Needs Ability to maintain fingerprint clearance throughout the duration o employment. As a Mandated Reporter, you must immediately report suspected incidents/cases abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report Flexible hours may be needed occasionally to provide shift coverage until 8 pm.
