The Technical Partner delivers direct and indirect patient care under the supervision of an RN or LPN, performing essential functions such as assisting with daily living activities, responding to patient needs, and collecting/documenting patient data. This role also involves maintaining a safe environment, participating in performance improvement, and acting as a patient advocate.
Requirements summary
Candidates must possess a High School Diploma or GED and have completed a Nurse Aide or comparable program, or have prior related experience. Required qualifications include sound judgment, strong communication skills, and the ability to follow directions while working independently, with BLS certification required upon hire or during orientation.
high schoolprofessional certificateCommunicationDocumentationProblem SolvingBLS CertificationPatient CarePhlebotomyPatient SafetyVital SignsInfection ControlSpecimen CollectionEKGTelemetryAseptic TechniquesPreceptorBladder ScanningOstomy Care
Job description
Job Summary
The Technical Partner provides direct and indirect patient care under the direction of the RN or LPN.
Essential Job Functions
Deliver direct and indirect patient care in accordance with hospital policies, procedures, protocols and standards of care.
Perform and/or assist with patient care needs as directed and assists patient with activities of daily living.
Respond to call lights, inquiries and requests from patients and families in a timely manner.
Collect, document and report ongoing patient care data as directed.
Measure and/or document intake and output, including drainage and obtains daily weights when indicated.
Obtain individual patient care equipment as directed.
Transport patients as directed.
May perform the following skills: obtain vital signs, apply heating pads, set up suction equipment, utilize E cylinders, apply antiembolic hose, aseptic techniques, distribute and maintain sufficient supply of linens, apply Sequential Compression Devices, perform blood glucose testing, perform ostomy care, simple dressing changes, apply telemetry leads, bladder scanning, preventative skin care. Apply pulse oximetry, urinary catheter care, transport blood and blood products from blood bank, perform EKGs, oral pharyngeal suctioning, place patient in CPM machine, prepare and maintain isolation boxes and supplies, declutter patient rooms and storage areas, deliver specimens to lab, crutch measurement and teaching, maintenance of specialty carts, supply inventory and special order supplies, stock warmers with blankets, saline, and water.
Make regular rounds to address patient needs and physical environment - purposeful hourly rounding,
Assist in the educational process to promote and maintain health, foster self-care, and improve outcomes.
Obtain resources as needed.
Report to the RN/LPN information regarding the patient's readiness to learn.
Maintain a collaborative relationship with other health care providers to achieve desired outcomes and assure continuous flow of patient care.
Communicate pertinent information of actual/potential problems to the professional/practical nurse.
Communicate pertinent information at shift reports and during internal and external transfers.
Participate in the unit performance improvement activities designed to enhance the quality of patient care and customer services.
Assist in data collection process as requested.
Recommend modifications for performance improvement.
Demonstrate leadership by utilizing the behaviors inherent to the role of the technical partner.
Demonstrate an ability to solve problems utilizing critical thinking skills and seeks assistance from immediate supervisor when appropriate.
Maintain accountability for actions taken.
Effectively function as a resource person.
Act as a patient advocate.
Perform effectively in the role of preceptor/mentor to new hires and/or students.
Assist in maintaining/decreasing organizational/departmental costs.
Assist in the department's compliance with state, Joint Commission, OSHA and other regulatory agencies.
Assist in continuous survey readiness for inspections and surveys.
Adhere to the infection control process, including standard precautions, to reduce the risk of acquiring or transmitting infections.
Assist with maintaining sufficient and proper supplies on an assigned unit.
Assist with monitoring sterile supplies for expiration date and replaces as needed.
Provide for patient safety in compliance with hospital and nursing department policies.
Utilize two forms of patient identification before implementing any form of patient care.
Assume appropriate code team role during code situations or mock codes.
Respond effectively during emergency situations, including internal and external disasters.
Assist in maintaining a safe and clean environment for patients, visitors and staff.
Complete proper collection, identification, labeling and delivery of specimens (including diagnostic studies) to the appropriate department.
Support limited use of restraints in accordance with established standards and documents according to policies.
Other duties as assigned.
Required Qualifications
High School Diploma, GED or higher level of education.
Completion of a Nurse Aide or comparable program (such as EMT, Medical Assistant, nursing student with at least one semester of clinical, or (IH Technical Partner Training Program) or prior experience in related field.
Sound judgment, problem solving skills, strong oral and written communication skills, ability to follow directions from other team members; works independently assigned duties.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Preferred Qualifications
Nurse Aide certification.
Patient care experience.
Computer skills, Phlebotomy, EKG experience.
Current Nursing Student (with clinical experience).
License, Certification & Clearances
Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program required or obtain within orientation period (five (5) days from hire).
A Technical Partner refresher training class may be required if an employee has not worked in an acute care setting and/or long-term care facility for past three (3) – five (5) years.
Act 33 with renewal.
Act 34 with renewal.
Act 73 FBI Clearance with renewal.
Supervisory Responsibilities
This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.
Position Type/Expected Hours of Work
Incumbents will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
Travel may be expected locally between Independence Health locations.
Equal Employment Opportunity
Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.
Disclaimer
This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Work Environment
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never
Extreme Heat
X
Extreme Cold
X
Heights
X
Confined Spaces
X: Extreme Noise(>85dB)
X
Mechanical Hazards
X: Use of Vibrating Tools
X
Operates Vehicle
X
Operates Heavy Equipment
X: Use of Lifting/Transfer Devices
X
Rotates All Shifts
X: 8 Hours Shifts
X: 10-12 Hours Shifts
X
On-Call
X: Overtime(+8/hrs/shift; 40/hrs/wk)
X
Travel Between Sites
X
Direct Patient Care
X
Respirator Protective Equipment
X
Eye Protection
X: Head Protection (hard hat)
X
Hearing Protection
X
Hand Protection
X: Feet, Toe Protection
X
Body Protection
X
Latex Exposure
X
Solvent Exposure
X: Paint (direct use) Exposure
X: Dust (sanding) Exposure
X
Ethylene Oxide Exposure
X: Cytotoxic (Chemo) Exposure
X
Blood/Body Fluid Exposure
X: Chemicals (direct use) Exposure
X
Mist Exposure
X: Wax Stripper (direct use)
X
Non-Ionizing Radiation Exposure
X
Ionizing Radiation Exposure
X
Laser Exposure
X
Physical Demands
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Physical Condition
Essential
Marginal
Constantly
Frequently
Occasionally
Rarely
Never: Bending (Stooping)
X
Sitting
X
Walking
X
Climbing Stairs
X
Climbing Ladders
X
Standing
X
Kneeling
X: Squatting (Crouching)
X
Twisting/Turning
X
Keyboard/Computer Operation
X
Gross Grasp
X
Fine Finger Manipulation
X
Hand/Arm Coordination
X
Pushing/Pulling(lbs. of force)
X: 10#
20#
50#
50#
Carry
X: 10#
10#
Transfer/Push/Pull Patients
X: Seeing Near w/Acuity
X: Feeling (Sensation)
X
Color Vision
X
Hearing Clearly
X
Pulling/Pushing Objects Overhead
X
Reaching Above Shoulder Level
X
Reaching Forward
X: Lifting Floor to Knuckle
X: 10#
Lifting Seat Pan to Knuckle
X: 50#
50#
Lifting Knuckle to Shoulder
X: 10#
20#
Lifting Shoulder to Overhead
X: 10#
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
