The role involves performing secretarial duties for clinical services, including typing confidential patient documents, managing correspondence, and processing mailings. Responsibilities also include managing communications, scheduling appointments, maintaining calendars, and assisting with clerical tasks for various therapy programs.
Requirements summary
Candidates must possess a high school diploma or equivalent plus a minimum of two years of experience, including demonstrated knowledge of medical terminology. Essential skills include typing at 55 WPM, proficiency in office software like Windows, Word, Excel, Access, and Meditech, and the ability to work independently and maintain confidentiality.
Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
Work/life: Alternates every 3rd weekend. You will find support to help you manage your personal life while building a career.
Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
Career
Advancement: If you are interested in becoming a RN, the Firelands Regional Medical Center School of Nursing is conveniently located within our health system and is in partnership with Bowling Green State University (BGSU) Firelands College.
About Firelands Health
Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.
Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.
Our Core ACE Values
Attitude: We choose to be positive and inclusive every day.
Commitment
We are committed to exceed the expectations of those we serve.
Enthusiasm
We will work passionately to make a difference.
What You Will Do
Performs secretarial duties related to the provision of clinical services of patients. Creates and types support materials (i.e. memos, minutes, small projects) as requested. Types confidential patient documents including reports and forms, obtains appropriate signatures and mails to client representative. Reviews for accuracy before mailing. Prepares and processes multiple mass mailings.
Answers telephone and intercom, takes messages and communicates messages to the appropriate person accurately and professionally. Receives and records messages, records, appointments, schedules meetings, and appointments.
Benefits
401(k)
Dental insurance
Vision insurance
Paid time off
Loan forgiveness
Tuition reimbursement
Major medical insurance
Health and wellness offerings
Monthly employee events
Schedules and maintains calendar for various examinations, appointments, and meetings.
Attends weekly staff meetings as required for the Physical /Occupational Therapy programs. Responsible for creating and distributing staff lists with up-to-date information regarding dates of authorization of services and a summary of present medical condition as needed.
Assists with verifying client’s insurance coverage for service and records information.
Records patient referral information from physician offices and/or case manager. Contacts physician offices and case manager to obtain necessary medical records, and authorization for services.
Ensures that current demographic information is maintained and accurately entered in database on physicians, case managers, and employers.
Checks inventory of supplies on a routine basis and orders appropriately, securing management approval. Provides for a safe, efficient and economical use of all supplies and equipment.
Maintains and calculates accurate records of department activities: i.e. monthly statistical information, reports, daily charts, and annual statistics.
Assists with filing of client material in patient records and the preparation of QA and other reports as requested. Prepares discharged patient records for medical records.
Greets visitors or patients and directs and/or escorts them to the proper person, office or treatment area.
Posts daily procedural charges and verifies accuracy of departmental statistical data.
Schedules patient’s re-occurring treatment visits, prepares daily department schedules and distributes as appropriate.
Assists with duplicating and distributing materials, requisitions and correspondence.
Assists in orientation of new staff to clerical duties of the department.
What You Will Need
High school diploma or equivalent with a minimum of two years’ experience.
Completion of a medical terminology class or demonstrated experience. Ability to consistently spell and use medical terminology.
Ability to type 55 w.p.m.
Ability to read and write small letters and numbers and perform basic arithmetic.
Demonstrated secretarial skills including filing, record keeping, and billing procedures, office practice and procedures. Ability to file both alphabetically and numerically.
Must be able to work independently and accurately to organize work effectively and perform as a self-starter who needs no reminder of duties/tasks to be completed.
Ability to operate office equipment such as, calculator, fax, copier, and computer. Proficiency in Windows, Word, Excel, Access, and Meditech.
Ability to maintain a positive impression of the medical center at all times.
Effectively communicates and understands, in both written and oral form, and handles sensitive telephone and face-to-face inquiries utilizing confidentiality. Ability to maintain neat and orderly files, medical records and reports.
Punctual attendance at assigned work location is required.
Ability to work in a safe and efficient manner and maintain an accident free work place, including ability to demonstrate a working knowledge of emergency codes.
Must possess a valid State of Ohio motor vehicle operator's license and be insurable under Firelands' auto policy. Employee must provide proof of personal automobile liability insurance coverage upon request.
Ability to comply with OSHA regulations and CDC standard and transmission-based isolation precaution recommendations and to utilize proper personal protective equipment. Ability to comply with provisions of applicable S.D.S. forms.
