The Clinical Assessment Specialist conducts comprehensive needs assessments and manages intake documentation within the Electronic Health Record system. They also coordinate services with external providers and MCOs to facilitate service authorizations and ensure client care continuity.
Requirements summary
Candidates must hold a Master's degree and be a Resident in Counseling or possess a full mental health license such as LPC, LCSW, or LMFT. Proficiency in EHR systems and strong organizational skills are required for this role.
postgraduate degreeCommunicationOrganizational skillsInterpersonal skillsTime managementClinical assessmentG-suiteReferral managementService coordinationElectronic health recordIntake documentationMental health counselingService authorization
Job description
Job DetailsJob Location
Norfolk,
VA 23502Position
Type:
Part
TimeEducation
Level:
Master's
DegreeTravel
Percentage: Local TravelBring Your Passion. Are you a compassionate and dedicated mental health professional looking to make a meaningful impact? National Counseling Group (NCG),is seeking a Clinical Assessment Specialist to join our team. In this role, you will play a critical part in the client care journey by conducting Comprehensive Needs Assessments (CNAs), completing intake documentation, and accurately populating client profiles within the Electronic Health Record (EHR). You will collaborate with guardians, service providers, and Managed Care Organizations (MCOs) to coordinate services, manage referrals, and facilitate service authorizations. As a key point of communication, you’ll provide timely support to internal teams and leadership, ensuring that all assessments, documentation, and follow-ups are completed with precision and care. This is an excellent opportunity to make a meaningful difference while advancing your career in a mission-driven organization dedicated to supporting families and children across our communities. Build Your Purpose.
As a
Clinical
Assessment
Specialist, you will provide:
Assessments and
Intake: Conduct Comprehensive Needs Assessments (CNA) with clients and guardians (if applicable). Complete intake forms, including obtaining appropriate releases of information. Write and document CNA narratives in the Electronic Health Record (EHR). Populate client profiles in the EHR, including diagnoses, medications, allergies, and other critical information.
Service
Coordination: Collaborate with associated professionals involved in the client’s care. Recommend appropriate services based on the CNA findings. Complete the referral management workflow and service authorization process. Submit Service Authorization Forms via appropriate channels (e.g., MCO portals).
Communication and
Support: Respond promptly to all emails and voicemails. Interact with MCO Care Coordinators for service justifications and additional information requests. Notify leadership and authorization specialists upon completion of assessments.
Administrative
Tasks: Participate in team meetings and case staffing with supervisors. Maintain office hours to assist clinical teams with completing assessments and authorizations. Ensure timely uploading and addressing of relevant documents in the EHR. Why Join NCG?
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
Tuition reimbursement
Life insurance
Short-term disability insurance
401k plan
Flexible spending account
Health savings account
Accident insurance
Critical illness insurance
Roth ira
Competitive
Compensation: Receive compensation that reflects your experience and qualifications.
Comprehensive
Benefits: Health, dental, and vision coverage, FSA/HSA options, company-paid life insurance, and a 401(k) plan.
Supplemental
Benefits: Access to additional voluntary benefits, including Accident, Critical Illness, and Short-Term Disability insurance.
Career
Development: Grow your career in a supportive environment that values and fosters your professional goals.
QualificationsQualifications
Education and
Licensure: Must be a Resident in Counseling or hold a full Mental Health license (e.g., LPC, LCSW, LMFT).
Skills
Strong organizational and time management skills. Proficiency in G-Suite and EHR systems. Excellent communication and interpersonal skills. Why Join Us We are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization. Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.
Consumer-driven health plan coverage provided by
Anthem
Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists. Health Savings Account (HSA) or Flex Spending Account (FSA) Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget. Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp. An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare. Generous paid time off 401k or Roth IRA Retirement Programs administered by Empower Financial planning and education services at no cost to you Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability) Educational Assistance (your position, date of hire and years of service determine your eligibility) Licensure Residency Program for Full-time Clinical
Staff
Advancement and
Career
Development
Opportunities
Legal
Notice: We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.
