Job detail

Clinical Intake Specialist (Licensed Practical Nurse, LPN, Office) - HomeCare

Hartford HealthCare

#Case Management #Registered Nurse #RN #LPN #Regulatory Compliance #Care Coordination #Patient Education #Hospice #Home Health

Quick overview

The Clinical Intake Specialist manages and coordinates the clinical intake process for Home Health and Hospice services while ensuring compliance with regulatory requirements. They act as a liaison between referral sources, clinical teams, and operational leadership to ensure timely patient admissions and effective care planning.

Requirements summary

Candidates must hold an Associate’s Degree in Nursing and be a licensed Registered Nurse in the State of Connecticut. The role requires 3-5 years of acute care experience, with preference given to those with home care or hospice backgrounds.

associate degreebachelor degreeCommunicationTriageCritical thinkingHomecare HomebasePatient educationRegulatory complianceData entryCase managementCare planningReferral managementHome healthClinical intakeHospice servicesClinical quality metrics

Job description

Work where every moment matters.
Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.
We invite you to become part of Connecticut’s most comprehensive healthcare network as a Region Clinical Intake Specialist.
The Region Clinical Intake Specialist is responsible for managing and coordinating the clinical intake process for both Home Health and Hospice services across multiple branches.
This role ensures timely, accurate, and compliant intake procedures using the Homecare Homebase (HCHB) system, serving as a key liaison between referral sources, clinical teams, and operational leadership.
Performs all clinical aspects of the intake process, including communication with patients and families and admitting clinicians, clinical data entry accuracy, timeliness and Face to Face encounter accuracy and PCP/MD verification.
Ensure patients are admitted timely and in accordance with the intake policy.
Provides recommendations for process and policy improvements.
Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.
Stays thoroughly informed about the details of clinical quality metrics of the organization has with key Home Care Leadership, healthcare networks, or other partners for Home Health and Hospice services.
Ensures patient admissions comply with rules, requirements and terms in the contracts.
Establishes and maintains positive working relationships with current and potential referral sources and associated clinical leadership teams.
Provides a smooth coordination of care of patients to home care by overseeing patient education, care planning, and coordination with multiple providers, case managers and other clinical needs within established payer and financial guidelines.
Strengthens and monitors community and customer perceptions of Hartford Healthcare at Home as a high-quality service provider, while collecting and reporting clinical referral data and key customer trends.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job.
The employee may be requested to perform job-related tasks other than those stated in this description.

Clinical Intake Specialist (Licensed Practical Nurse, LPN, Office) - HomeCare

Quick overview

Requirements summary

Job description

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