Pd community services specialist **alameda op**

Other duties and responsibilities

• 1. Provide appropriate consultation and back-up to support other staff in responding to client crises.
• 2. May provide on-call floor coverage, as needed. 3. Provide on-call coverage for non-standard work hours, as needed. 4. Interface with staff, clients, and visitors, as conditions require and in an unobtrusive manner.
• 5. Ensure compliance with applicable health and safety or other regulatory requirements.
• 6. Ensure work area is clean and well kept.

Knowledge, skill, and abilities required: (E = Essential; D = Desired)

• 1.
• High School diploma, GED, or equivalent education plus five years’ experience; OR Associate’s degree plus three years’ experience; OR Bachelor’s degree plus two years’ experience; OR Master’s degree in a related field plus one year’s experience, working in a human service setting; (E) and/or a mental health setting or with emotionally disturbed individuals. (D) (Appropriate volunteer and internship experience and personal experience in the mental health system will be considered.) 2.
• Eligibility for MHRS certificate. (D) 3.
• Demonstrated ability to: 1.
• Work independently and in a small team environment; (E) 2.
• Engage and communicate effectively with others in both verbal and written English; (E) 3.
• Monitor and support developmental growth and the recovery process; (E) 4.
• Manage multiple tasks and demands; (E) 5.
• Employ tact and diplomacy, exercise good judgment, and act calmly in emergency situations; (E) 6.
• Work from a strengths-based, harm-reduction, social rehabilitation model; (E) 7.
• Work effectively with persons of different value systems, ethnicity, cultural backgrounds, language capabilities and disabilities; (E) 8.
• Work collaboratively with individuals identified as those with serious mental illness who meet the following criteria: histories of hospitalization, institutionalization, including with the criminal justice system, substance abuse, low engagement in medication treatment, and difficulty in participating in structured activities and living independently; (E) 9.
• Work with populations identified as high risk and/or considered under-represented in the County Mental Health system with multiple barriers. (E) 10.
• Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions. (E) 4.
• Demonstrated ability to work with participants who: 1.
• May also have histories of assaultive behavior; (E) 2.
• May have resided in long term care facilities for extended periods; (E) 3.
• May have patterns of service that relied almost exclusively on emergency and institutional care; (E) 4.
• May have cognitive difficulties and medical co-morbidities and are considered medically fragile; may also be developmentally disabled; (E) 5.
• May have long-term patterns of homelessness and criminal justice involvement. (E) 5.
• Knowledge of: 1.
• Clinical techniques for assessment, treatment, and rehabilitation of people with psychological disorders and associated medications; problem resolution and conflict resolution techniques; (E) 2.
• Community resources, including those required to meet the non-mental health needs of the target population; (E) 3.
• Mental Health Services Act (MHSA) and Wellness Recovery Action Plan (WRAP). (D) 6.
• Special Requirements: Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations and Momentum practices. (E) 7.
• Proven proficiency in typing—minimum 40 net wpm; computer literacy, including Internet search and a basic proficiency level in Microsoft Office applications and Windows-based databases; (E) familiarity with UNIX-based databases. (D) 8.
• A valid California Driver License, with access to a reliable vehicle or for driving a company vehicle, current proof of auto liability insurance, and a clean DMV record, with eligibility for a Class B license. (E) 9.
• Physical requirements needed to perform the essential functions of this job, with or without accommodation: 1.
• Standing, walking, grasping, finger flexion, moving/lifting/carrying objects up to 40 lbs., bending, stooping, crouching, kneeling, withstanding repetitive motion, and reaching repeatedly are required constantly (over 2/3 of the workday); (E) 2.
• Hearing and talking on telephone and in person is required occasionally (under 1/3 of workday); (E) 3.
• Balancing, climbing and crawling may be required occasionally; (E) 4.
• Physically able to assist clients and/or staff in the evacuation of program facilities in emergency situations. (E)