The role involves guiding patients through enrollment processes for healthcare programs, assessing their eligibility based on criteria, and conducting comprehensive consultations to gather necessary information. Responsibilities also include accurate documentation in EHRs, monitoring enrollment progress, and providing clear patient education about Medsien's offerings.
Requirements summary
Candidates must possess an active certification as a Nationally Certified Medical Assistant and demonstrate fluency in both spoken and written Arabic and English. Strong knowledge of medical terminology, excellent communication skills, empathy, and proficiency with EHR systems are essential for this role.
professional certificateAttention To DetailTime ManagementDocumentationCommunication SkillsHIPAA ComplianceEmpathyMedical TerminologyPatient EducationPatient ConsultationBilingual EnglishEHR SystemsRecord-KeepingPatient EnrollmentEligibility AssessmentCertified Medical AssistantBilingual Arabic
Job description
Arabic/English Bilingual- spoken and written required
Must be a Nationally Certified Medical Assistant
1099
Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.
Medsien is seeking a skilled and compassionate Certified Medical Assistant (CMA) to join our team as a Care Partner. In this role, you will play a crucial part in assisting patients in enrolling into various healthcare programs. The ideal candidate should possess exceptional communication skills, a strong understanding of medical terminology, and a passion for helping others access necessary healthcare services.
We provide highly personalized care for each patient.
Patients have the same care partner – a Certified Medical Assistant (CMA) – that calls and stays in touch with the patient each month.
The patients and care partners know each other well, building strong relationships and trust.
Care partners know their patient’s health and health history well, so they can provide comprehensive, continuous support to their patients.
Patients and practices each see the Medsien care team as an extension of the practice.
Strong relationships between patients and the care team build engagement, which improves patient health outcomes.
Personalized care is a key component of Medsien programs’ long-term success.
Responsibilities
1. Patient Enrollment
Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation. 2.
Program
Eligibility
Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors. 3.
Patient
Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs. 4.
Documentation and
Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems. 5.
Follow-Up and
Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process. 6.
Patient
Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien. 7.
Compliance and
Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information. 8.
Program
Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients. 9.
Collaborative
Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.
Requirements
1. Certified Medical Assistant
Possess an active certification as a Medical Assistant from a nationally accredited institution ( NHA, AAMA,NCCT, NAHP, etc). 2.
Medical
Terminology: Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility. 3.
Communication
Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and understandable manner. 4.
Empathy and
Compassion: Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns. 5.
Attention to
Detail: Keen eye for detail to ensure accurate completion of enrollment applications and documentation. 6.
Organization and
Time
Management: Effective organizational skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines. 7.
Technology
Proficiency: Familiarity with electronic health records (EHR) systems, computer proficiency, and the ability to quickly learn new software applications. 8.
Ethical
Conduct: Maintain a high level of professionalism, integrity, and ethical conduct when dealing with sensitive patient information. 9.
Team
Player: Ability to work collaboratively in a fast-paced environment, demonstrating flexibility, adaptability, and a positive attitude.
Join our team and make a meaningful impact on patients' lives by ensuring they have access to essential healthcare programs. If you are a compassionate and dedicated Certified Medical Assistant with a passion for helping others, we invite you to apply.
Must speak and write Arabic and English fluently
Monday - Friday Full time position
Remote in the U.S. This is a 1099 role and does not come with benefits
