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The Clinical Coordinator provides direct patient care and assists providers during office visits, physical exams, and in-office procedures. Responsibilities include managing vital signs, administering medications, and coordinating patient care through referrals and lab result notifications.
Requirements summary
Candidates must be a graduate of an accredited associate degree Medical Assistant program with current certification from AAMA, NHA, RMA, or a similar organization. Prior healthcare experience and proficiency with EMR/EHR software are required.
Job Title: Certified Medical Assistant – Clinical Coordinator I
Department: Obstetrics & Gynecology, Greenville
FLSA Status: Non-exempt
About us
Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.
Location & commitments
Full Time/Part Time/Temporary/Supplemental roles based at our Greenville location, Monday-Friday, 7:30a.m. – 5:30 p.m. Early and late hours required. Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.
Supervision Received
Reports to Clinical Supervisor; POD or Clinical Manager; Director of Operations.
Supervision Exercised
None.
Typical Physical Demands
Requires full range of body motion including handling and lifting patients, manual and dexterity and eye-hand coordination. Involves standing and walking. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids.
Typical Working Conditions
Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.
About the Role
The Certified Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Medical Assistants provide direct patient care for and treats patients in the office, as directed by Physician, Advanced Practice Provider, Registered Nurse or Supervising Manager.
Responsibilities
(This list may not include all the duties assigned.)
Provider’s assistant in the daily clinic assisting providers during office visits, physical exams, and in-office procedures as needed.
Services include but limited to
Prepping exam rooms for clinical procedures and assisting practitioners with patient care.
Perform accurate measurement of vital signs, including orthostatic blood pressure, temperature, pulse, body weight, height, and complete appropriate health history questions.
Record medications, allergies, pertinent lab work, pharmacy and PCP in the EMR
Wound Care/Dressing Changes
Catheters/Bladder Catheterizations
Assist with Pap Smears and related lab work
Patient Education
Injection Administration
Immunization Management
Prior Authorizations
Population Health and care gap closure
Preparing and administering medications under the direction of supervising physicians.
Follow standing orders as directed by department policies (ie. UA, Flu, Strep tests).
Administer PO medications under direct supervision of the physician.
Orders, stocks, and maintains exam rooms and clinic areas.
Notify patients of lab results.
Assist patients by answering phone calls and refilling medications at the direction of the physician.
Make referrals to other departments and clinics to coordinate patient care.
Disinfect exam rooms in-between patients.
Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures.
Other duties
Maintains patient confidentially.
Keep management informed of high-risk situations.
Demonstrate appropriate use in cleaning of equipment.
Practice infection control, following OSHA guidelines and office policy.
Maintain Medical Assistant certification and or recertification. If not certified at the time of employment, will have 90 days to complete certification or employment will be terminated.
Maintain CPR certification.
Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East.
Adheres to department and office policies.
Candidate requirements
Graduate of an accredited associate degree Medical Assistant program and current certification through AAMA, NHA, RMA or similar organization is required. Prior healthcare giver experience required
Experience in electronic medical records (EMR/HER) software required.
Professional demeanor and recognition of privacy considerations for patients and families.
Strong written and verbal communication skills and ability to communicate and interact professionally with others.
Ability to actively listen.
Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically correct English.
Ability to spell, proofread and edit written text.
Affirmative Action/EEO statement
Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email careers@physicianseast.com [careers@physicianseast.com]
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
