YEP Case Manager- $1,000 Sign-On Bonus!

Description Job Title

• Young
• Empowered
• Parent (YEP)
• Case
• Manager
• Program:
• Young
• Empowered
• Parents (YEP)
• Reports To:
• YEP
• Director
• Status: Full-Time (40 hours/week)
• HYBRID in-person/remote work schedule
• FLSA
• Category: Non-Exempt

Position Summary

Family Services of the Merrimack Valley is seeking a full-time, bilingual (English/Spanish) Case Manager for its Young Empowered Parent (YEP) Program. YEP is a community-based program designed to meet the diverse needs of pregnant and parenting young adults up to age 24 and their children. The program aims to improve outcomes for young parents, mitigate the adverse effects of early childbearing, and support families in achieving independence, self-sufficiency, and healthy child development. Join our team today and earn a $1,000 sign-on bonus (see below for more details)! Key

Duties and Responsibilities

Provide case management services to up to 20 pregnant and parenting young adults. Conduct regular home or community-based visits with clients. Facilitate and follow up on core and supportive services, including outreach, home visits, case management, individual coaching, parent education, and coordination of transportation and flex funding. Follow up on referrals through home visits, office visits, and phone communication on a weekly, bi-weekly, or as-needed basis. Conduct thorough strength-based assessments and develop individualized service plans for each family. Support participants in building self-sufficiency and navigating systems of care independently. Establish positive, supportive relationships with participants to provide counseling and guidance. Identify and coordinate services that benefit the family, such as housing, family planning, healthcare, nutrition, job training, and education. Communicate and coordinate with partner organizations, including schools, DCF, mental health providers, DTA, healthcare centers, WIC programs, Family Resource Centers, and housing agencies. Provide support services to facilitate access to resources, including transportation and flex funds. Collect and maintain program output and outcome data as requested by DPH.

Requirements

Required Qualifications Bilingual proficiency in English and Spanish (verbal and written). Associate’s degree in a human services field, or High School Diploma/GED with relevant experience working with pregnant and parenting young adults. Ability to conduct psycho-social assessments, develop individualized service plans, and monitor plan implementation. Experience supporting youth and young parents facing challenges such as domestic violence, substance abuse, housing instability, adverse health conditions, or risk of child neglect/abuse. Ability to maintain strict confidentiality. Exceptional written and verbal communication skills. Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment. Reliable transportation for home visits and client transportation; valid driver’s license, clean driving record, and proper vehicle insurance required. Flexibility to work varied hours as required by program needs.