The C.N.A./PSS provides hands-on care and services to meet resident needs while implementing interdisciplinary service plans. They are responsible for observing, documenting, and reporting changes in resident conditions and activities of daily living.
Requirements summary
Candidates must hold current C.N.A. and PSS certifications and have at least one year of experience in geriatrics. Familiarity with memory loss care and the ability to obtain BLS certification within 120 days of hire are required.
professional certificateCommunicationMulti-taskingDocumentationPrioritizationResident careActivities of daily livingPatient monitoringBLS certificationBasic computer skillsCNA certificationGeriatric careMemory loss carePSS certificationInterdisciplinary service plan implementation
Job description
Description About Birch Bay Retirement Village Rooted in Community.
Inspired by Living Well.
Birch Bay Retirement Village isn’t just a place to live — it’s a place to thrive.
Overlooking Frenchman Bay on Mount Desert Island and bordering the quiet beauty of Acadia National Park, Birch Bay is deeply connected to the landscape, culture, and community of Bar Harbor.
As the region’s premier retirement community, Birch Bay provides a warm, welcoming environment where independence, connection, and quality of life come first.
A Place Where You Belong.
At Birch Bay, residents and staff become part of a close-knit community.
Team members aren’t just caregivers — they’re neighbors, trusted companions, and familiar faces who make each day feel meaningful and supported.
Birch Bay’s mission emphasizes enriching the freedom of retirement while easing the challenges of aging, ensuring that every person is seen, valued, and respected.
Small-Town Heart, Big Impact.
While Birch Bay serves a relaxed coastal community, the services it provides are comprehensive and thoughtfully designed.
The campus includes independent living cottages, apartments, residential care, and specialized memory care — each supported by well-trained staff committed to wellness, safety, and comfort.
As a community sponsored by Mount Desert Island Hospital, Birch Bay residents benefit from close proximity to high-quality healthcare and emergency services just a few miles away.
A Culture of Connection.
Life at Birch Bay is active, engaging, and socially rich.
Residents enjoy organized social gatherings, cultural outings, educational events, wellness programs, and easy access to nearby hiking, arts, dining, and sightseeing opportunities.
Scheduled transportation helps residents stay connected to the broader community while maintaining independence and ease.
Come Grow With Us.
Working at Birch Bay Retirement Village means becoming part of a mission-driven team that supports adults through every stage of aging with dignity and compassion.
Staff are offered opportunities for professional growth, meaningful relationships with residents, and the chance to make a daily difference in a supportive, collaborative environment.
Benefits
Dental insurance
Vision insurance
Medical insurance
Paid time off
Tuition reimbursement
Life insurance
Relocation assistance
Sign on bonus
Wellness program
Matching retirement plan
Continuing education benefits
Identity theft protection program
For those who love coastal living, strong community values, and person-centered care, Birch Bay is more than a workplace — it’s a place to belong.
Summary
The C.N.A./PSS is responsible for the provision of hands on care and services to meet identified resident needs. This includes coordination with other staff, implementation of the interdisciplinary service plan for each resident, reporting changes to resident condition and documenting resident physical ability to perform self-care. The C.N.A/PSS observes, documents, and reports all aspects of resident activities of daily living to ensure appropriate level of care and placement. The C.N.A/PSS works under the direction of the Residential Care Manager and with the guidance of the RN to maintain the highest levels of physical, psychological, social and spiritual well-being in accordance with the resident service plan and current standards of care.
Benefits
MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign on bonus and relocation assistance.
EEO Statement
MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
Requirements
Education, Training or Certifications Required: C.N.A. certification in good standing. PSS certification in good standing. Experience Required: One or more years experience in geriatrics. Familiarity with memory loss care Special Requirements: BLS within 120 days of hire date. Basic computer skills preferred.
Cognitive Requirements
Ability to communicate effectively in English, both verbal and in writing. Ability for high performance under stressful situations. Must be able to prioritize, multi-task and follow through
Physical Demands
Able to stand/work for most of an 8-12 hour shift. Must be able to bend/lift 25 - 55 lbs. (assisting residents in and out of bed, etc.).
Environment
Potential exposure to blood, body fluids, contagious diseases and potential for periods of high stress.
