Social Worker

Position Summary

• Under the direction of the Social Work Manager and collaborating closely with clinical case managers and care teams, the Social Worker is responsible for providing social work services to all members within their designated campuses, as needed.
• This individual will provide individualized assessment and case management to Regal members who are at high risk for hospitalization and those with complex social and health-management needs.
• The Regal Social Worker will engage and support members both in-person and telephonically, and develop care plans in collaboration with outpatient care management teams.
• The Regal Social Worker will provide knowledge, expertise, and connection to resources that are specific to the geographic region.
• The department employs a portfolio of programs to promote access to high-quality healthcare and social services with the goal of improving health outcomes and reducing preventable healthcare costs.
• Using a patient-centered approach, the Regal Social Worker will collaborate closely with the other disciplines and programs to effectively manage members’ medical, psychosocial and environmental needs.

Essential Duties and Responsibilities include the following

The Regal Social Worker is responsible for assessing and providing social work services to members and their families, and is capable of independent decision-making within their Scope of Practice and duties outlined in this job description. A.Essential duties and responsibilities include the following: 1.Work with healthcare providers, case management, administrators, and other individuals involved inmember care to promote appropriate social services and medical care coordination. 2.Provide psychosocial assessment of Regal North members through home-, community- and facility-based visits, as appropriate. 3.Consult upon requests and/or accept social work referrals from the regional medical directors, case management, pharmacy team or PCP offices, regarding social service resources or information.

• 4.
• Provide community resources related to food, housing/homeless prevention, limited financial resources, fall risk preventions, transportation, and utilities assistance.
• 5.
• Provide other resources, when appropriate, related to: family/social support; parenting/educational skills, domestic violence, elder care, caregiver resources, and respite.
• 6.
• Assist members and/or their families in introducing and/or transitioning to palliative or hospice care, when appropriate.
• 7.
• Assist members with advanced care planning, including providing education and discussion of end of life care options.
• 8.
• Collaborate with regional teams, medical management, case management, and other professionals to identify and mitigate social drivers of poor health outcomes and preventable acute care utilization.
• 9.
• Participate in the implementation of psychosocial and health management interventions for members, as appropriate and as outlined by department protocols.
• 10.
• Attend and contribute to Interdisciplinary Care Team meetings regarding care to/for specific member, including interpreting psychosocial implications of illness, as needed.
• 11.
• Assist with referrals to behavioral health services, including: individual therapy, family therapy, group therapy, anger management, behavior management, suicide prevention, and alcohol/substance abuse.
• 12.
• Function as liaison between administration, patients, physicians, and other healthcare providers, when appropriate, while interacting professionally and keeping parties informed.
• 13.
• Identify and respond to psychosocial, cultural, ethnic, and religious/spiritual needs of members and their families, ensuring to treat them with respect and dignity.
• 14.
• Protect privacy for both members and employees; ensuring all personal health information is kept confidential and in compliance with HIPAA regulations.
• 15.
• Appropriately document pertinent information completely in the electronic medical documentation system.
• 16.
• Maintain accurate data tracking for program and departmental evaluation purposes.
• 17.
• Attend and participate in department meetings.
• 18.
• Pursue additional education (in-services, seminars, self-study, and formal education programs) to advance skills and knowledge.
• 19.
• Assist in educational endeavors of department.
• 20.
• Participate in orientation and/or instruction/training of new personnel.
• 21.
• Perform other duties as assigned.

The pay range for this position at commencement of employment is expected to be between up to $85,000 /year for MSW and up to $90,000-$93,000 /year for LCSW annually however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.

The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.

Full Time Position Benefits

The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.

Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.

Health and Wellness

• Employer-paid comprehensive medical, pharmacy, and dental for employees
• Vision insurance
• Zero co-payments for employed physician office visits
• Flexible Spending Account (FSA)
• Employer-Paid Life Insurance
• Employee Assistance Program (EAP)
• Behavioral Health Services

Savings and Retirement

• 401k Retirement Savings Plan
• Income Protection Insurance

Other Benefits

• Vacation Time
• Company celebrations
• Employee Assistance Program
• Employee Referral Bonus
• Tuition Reimbursement
• License Renewal CEU Cost Reimbursement Program
• Business-casual working environment
• Sick days
• Paid holidays
• Mileage

Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.

Qualifications

Degree Requirements: Master’s Degree in Social Work, or at least

Qualifications

Education and/or Experience: 1. Master’s in Social Work (required); licensure is an advantage but not required. 2. Minimum 2 years of professional experience providing social work services 3. High level knowledge of Case Management processes and principles. 4. Knowledge of Medi-Cal and Medicare covered services. 5. Knowledge of HMOs and managed care highly preferred. 6. Must have experience working with a diverse member population, primarily consisting of senior members. 7. Ability to work with all levels of management. 8. Excellent communication skills, both verbal and written.

• 9.
• Excellent organizational skills.
• 10.
• Working knowledge of MS Office environment.
• 11.
• Bilingual skills in any of the following languages preferred: Armenian, Russian, Cantonese, Mandarin, Farsi, Korean, Spanish, Vietnamese or Cambodian.
• Other Requirements: 1.
• Required to travel for member appointments.
• 2.
• Current CA driver’s license and car insurance.