Patient Placement Counselor

Responsibilities

• Utilizing a customer centered approach, meet with qualified applicants to complete a face-to-face or over the phone assessment to determine diagnosis, appropriate facility and level of care.
• Manage the applicant, referent, family members or other stakeholder’s questions or needs during the pre-admission process, including education on the treatment experience, patient expectations and provide appropriate referrals to any service offered within Hazelden Betty Ford’s system.
• Work collaboratively with other disciplines to ensure a smooth conversion from applicant to admitted patient.
• Conduct assessments to determine program appropriateness and level of care recommendation.
• Create a client/customer focused experience for all clients/referents/customers seeking services through the Hazelden Betty Ford Foundation.
• Complete accurate and timely documentation in the EHR.
• Communicate timely and clearly with clinical team and others.
• Provide crisis management services in order to prevent, reduce or eliminate emergencies.
• Facilitate and demonstrate communication of patient information to internal and external resources for patients according to Hazelden Betty Ford Foundation policy and procedures and consistent with Federal Confidentiality (CFR 42) and Health Information Portability and Privacy Act (CFR 45) and mandated reporting requirements.

Qualifications

Required Qualifications for a Patient Placement Counselor 1

• Bachelor’s Degree (or associate’s degree if holding a MN LADC) Completed certificate/degree program in addiction counseling or equivalent Minimum 2 years freedom from chemical use problems Must be 18 or older. CPR certification or obtain within 30 days Certification must be from the American Heart Association or the American Red Cross Proficiency with technology and computer skills to document in an electronic health record system, attend virtual meetings, and manage outlook emails and calendars.
• License from appropriate state: CA: LAADC, CADC, CATC, or
• SUDCC
• Required
• Qualifications for a
• Patient
• Placement
• Counselor 2: Master's Degree in behavioral health program Completed certificate/degree program in addiction counseling or equivalent Minimum 2 years freedom from chemical use problems Must be 18 or older. CPR certification or obtain within 30 days Certification must be from the American Heart Association or the American Red Cross Proficiency with technology and computer skills to document in an electronic health record system, attend virtual meetings, and manage outlook emails and calendars.