About Us
- Since 1994, The Foundation for Hair Restoration [https://www.drjeffreyepstein.com/] (an Inspire Aesthetics Group [https://inspireaestheticsgroup.com/] Partner) has been developing a reputation as one of the world’s most respected hair transplant practices.
- There are few surgeons with as much experience, expertise, and training as the physicians at The Foundation for Hair Restoration.
- As a double board-certified facial plastic and hair restorative surgeon, Dr.
- Epstein, the Founder and Director of the Foundation for Hair Restoration and Dr.
- Anthony Bared, a partner in the practice and fellowship-trained in facial plastic surgery.
- The entire staff exemplifies compassion and kindness, with everyone working towards the same goal - which is to provide the highest level of care in a warm and welcoming environment.
Job Summary
The Foundation for Hair Restoration is seeking a dedicated and detail-oriented Medical Assistant to join our growing team. This role provides essential back-office clinical support to physicians, patients, and other members of the care team.
The Medical Assistant will function as both a Hair Restoration Technician and a Plastic Surgery Medical Assistant, assisting with a variety of clinical responsibilities. Duties include obtaining and documenting vital signs, height and weight measurements, supporting minor procedures, and providing post-operative care instructions and follow-up support.
This individual plays a key role in ensuring efficient patient flow, maintaining clear communication between providers and patients, and delivering an exceptional patient experience. Strong organizational skills, professionalism, and the ability to thrive in a fast-paced clinical environment are essential for success in this position.
Essential Duties/ Responsibilities
Responsibilities: include, but are not limited to:
- Medical Assistant (Hair Restoration Technician)
- Responsible for assisting with pre-op and post-op steps, including cutting, sorting, and graft placement.
- Hair transplantation training will be provided
- Check in surgical patients and review forms
- Check out surgical patients and review discharge instructions
- Medical Assistant (Plastic Surgery)
- Delivers safe patient care according to policies and procedures
- Records patients' medical history, vital statistics, or information such as test results in Nextech (EHR) accurately
- Prepares rooms for patient examinations, keeping the rooms neat and clean
- Provides assistance to the Surgeons and Providers in the examination rooms
- Conducts diagnostic tests to determine patient health
- Disposes of biomedical waste in accordance with standards
- Processing medical records requests
- Uploading medical records to NextTech (EMR) i.e. lab results
- Patient hair washes
- Ship product to patients
- Assist with patient injections
- Administers basic health care or medical treatments in postoperative care including removal of bandage and suture removal
- Communicates follow-up instructions to patients
- Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff
- Traveling to multiple locations may be required
Qualifications
- and Skills:
- Excellent communication skills
- Experience with Microsoft Office (Word, Excel, Outlook)
- High attention to detail and accuracy, as well as verbal and written communication skills
- Ability to work well under pressure & multi-task
- High level of professionalism and confidentiality
- Excellent customer service skills
- Experience with Electronic Medical Records
- Desire and ability help maintain a pleasant, team-oriented atmosphere
- Prior experience working in a plastic surgery office or comparable medical office setting (Dermatology or Cosmetic Dentist)
- Must maintain a professional appearance and grooming at all times
Experience
- EMR systems: 1 year (Preferred)
- Vital signs: 1 year (Preferred)
- At least 1 -2 years of experience in an ASC/office-based surgery center preferred
License/Certification
- BLS Certification (Required)
- Certified Medical Assistant (Preferred)
- Certified Phlebotomy Technician (Preferred)
- Schedule
- Monday - Thursday with occasional Fridays
- Mondays and Tuesdays will be long days (potentially 6 am - 6 pm)
