Nationwide Children's Hospital
Location
Columbus, Ohio
The Genetic Counselor Assistant supports genetic counselors by managing patient records, scheduling appointments, and coordinating clinical work-ups. They also facilitate communication between families, laboratories, and clinical staff regarding testing and insurance authorizations.
Candidates are required to hold an Associate’s degree. Previous academic studies in genetics, biology, or a related science field are desired.
Summary: Assists genetic counselors in providing support to patients and families by collecting and organizing medical information, scheduling appointments, and maintaining accurate records.
Essential Functions: Provides excellent service to both internal and external customers by applying best practices and standard operating procedures. Prepares correspondence, documents, reports and other materials which may be moderately complex or confidential, sometimes requiring independent judgment. Schedules appointments for department staff as appropriate. Obtain applicable records and results from outside providers and laboratories. Communicates with families regarding pre-clinic information, insurance prior authorization, sample collection, result disclosure, future plan and updates to families at the direction of clinical staff. Manages lists of established genetics patients and monitors status of pending clinical work-up. Manages entering patient data in Ohio Department of Health and other research-based databases. Works cross functionally with laboratories, genetic counselors, clinicians and others regarding testing, status updates, delays, referrals, and sample collection. Education Requirement: Associate’s degree, required. Licensure Requirement: (not specified) Certifications: (not specified) Skills: Exhibits basic knowledge of family structure and questioning for effective intake of relevant information.
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