Phoenix

Arizona

1438 live openings

• Operational Expectations
• Maintain active participation in clinic workflow throughout the workday
• Support efficient patient flow, room turnover, and Provider readiness while maintaining patient safety and high-quality care standards
• Demonstrate awareness of overall clinic operations and proactively assist where needed
• Assist teammates during high-volume clinic operations without requiring direction
• Anticipate Provider and patient needs to support efficient workflow
• Balance clinical and administrative responsibilities while maintaining productivity and attention to detail
• Demonstrate a sense of urgency appropriate for a fast-paced medical environment
• Adapt positively to scheduling, staffing, operational, and workflow changes
• Support different Providers, locations, or workflows as needed for operational coverage
• Complete assigned tasks, follow-up items, and documentation in a timely manner
• Travel with assigned Mohs Surgeon to designated clinic locations based on surgical schedule

• Professionalism & Communication
• Maintain professional communication and composure during stressful or high-volume situations
• Demonstrate emotional maturity and professionalism when addressing challenges or conflict
• Accept coaching, feedback, and redirection professionally
• Contribute positively to team morale and workplace culture
• Demonstrate reliability, accountability, and consistency in daily responsibilities
• Treat patients, Providers, and coworkers with professionalism, empathy, and mutual respect
• Use appropriate medical terminology and professional telephone etiquette
• Adapt communication style to meet patient needs and level of understanding
• Maintain consistent attendance, punctuality, and adherence to scheduling expectations
• Adhere to all timekeeping and time clock procedures
• Limit personal phone use to approved breaks and emergencies
• Remain actively engaged in assigned responsibilities throughout the workday

• Training & Development Expectations
• Complete all required onboarding, compliance, and training modules within designated timelines
• Participate in ongoing education, team meetings, and mandatory training sessions
• Demonstrate initiative in learning Suncoast workflows, systems, and clinical protocols
• Utilize training resources, EMR training environments, and educational tools provided by the organization
• Maintain required certifications and competencies for the role

• Legal & Compliance Responsibilities
• Maintain patient confidentiality and accurate documentation practices
• Release patient information only in accordance with company policy and applicable laws
• Practice within the scope of education, certification, training, and individual competency
• Conduct oneself in accordance with the Suncoast Employee Handbook and company policies
• Maintain awareness of current healthcare regulations and compliance standards

• Core Competencies
• Attention to detail
• Organization, efficiency, and time management
• Initiative, accountability, and follow-through
• Adaptability and flexibility
• Team-oriented mindset
• Professionalism under pressure
• Strong work ethic
• Problem-solving skills
• Clear and professional communication
• Receptiveness to feedback and coaching
• Ability to multitask in a fast-paced environment

• Physical Demands
• Prolonged standing and walking
• Frequent multitasking
• Repetitive hand, wrist, arm, and neck movements
• Frequent use of computers, tablets, phones, and medical equipment
• Extensive reading, typing, and documentation
• Ability to lift up to 25 lbs
• Assisting with patient positioning and transfers, as needed
• Occasional travel between locations, if applicable

Qualifications

• & Education Requirements
• High school diploma or equivalent required
• Medical Assistant diploma/certification preferred
• Dermatology and/or surgical assisting experience preferred, but not required
• Experience with EMR systems and medical office workflows preferred
• Strong customer service and communication skills required
• Ability to work effectively in a fast-paced clinical environment
• Ability to travel between clinic locations regularly

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday

Work setting

• In-person

This is the compensation range for this position.

Compensation Range $20—$24 USD