The Certified Peer Specialist supports members in accessing behavioral and physical health services and community resources. They provide emotional support, coordinate recovery plans, and conduct follow-up meetings for members transitioning from ASAM bed-based care.
Requirements summary
Candidates must hold an active CPS/CRS certification and have at least 2 years of direct service experience. Additional requirements include PA Child Abuse Clearance and the ability to travel within Philadelphia and surrounding counties.
The Certified Peer Specialist / Certified Recovery Specialist supports CBH Clinical Department in the proper procurement of behavioral health services of CBH members. The Certified Peer Specialist/Certified Recovery Specialist will assist members in connecting to physical and behavioral health services and community resources.
The Certified Peer Specialist / Certified Recovery Specialist will remain connected and conduct follow up to members transitioning out of ASAM bed-based levels of care.
Essential Functions
Build a rapport with the members identified for CPS/CRS services by the ASAM Team.
Meet with members to obtain feedback about service engagement and to provide encouragement, emotional support, and positive feedback to reinforce positive health actions/behaviors.
Coordinate and oversees a recovery plan developed with member.
Conduct follow up with member in community to review member’s understanding of continued recovery efforts, medication and follow-up needs.
Conduct telephonic follow-up and in-person meetings with member at either provider locations or in the community.
Assist member to ensure that tasks are performed such as attending medical or behavioral health appointments, obtaining prescription medication, attending support groups, etc.
Monitor/identify potential barriers for recovery and community tenure; connect members to resources to address identified barriers, and collaborate with the member’s treatment team to resolve barriers,
Participate in routine individual provider meetings and network meetings to address member needs, advocate for the voice of the members and promote resource sharing.
Collaborate with Clinical Care Managers to inform the care management process and ensure continuity of care.
Tracks and submits necessary report/data to provider on member’s progress.
Identify and maintain a library of resources that support the ASAM providers in addressing the needs of members.
Maintain clinical documentation in CBH Clinical Information System
Adhere to department productivity for CPS/CRS staff.
Position Requirements
Active Certified Peer Specialist/Certified Recovery Specialist (CPS/CRS) certification
Relevant
Work
Experience: Possesses at least 2 years of direct service experience as a CPS/CRS.
PA Child Abuse Clearance required
Ability to travel throughout Philadelphia and the surrounding counties, proficient in navigation of public transportation system
Skills
Familiar with services for adults and children in the managed care system
Excellent interpersonal and collaboration skills
Excellent verbal and written communication skills
Proficiency with Microsoft Office and able to type 20 words per minute
Strong organizational skills with the ability to multi-task in a high-volume environment
Ability to work independently and as part of a team
Compliant with HIPAA regulations
Work Conditions (including travel, overtime required, physical requirements and occupational exposure):
Must be able to travel within Philadelphia and surrounding counties.
Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day.
Ability to utilize computers and office equipment to complete daily work responsibilities.
Requires continuous, normal hearing and vision.
Regularly works inside in areas that are adequately lighted and ventilated. Some fluctuation in temperature. No protective equipment routinely needed.
Must be able to adapt to continuous changes/demands of the job.
Philadelphia Residency Requirement
• The successful candidate must be a current Philadelphia resident or become a resident within six months of hire.
Equal Employment Opportunity
• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.
Requesting An Accommodation
CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at CBH.Recruitment@Phila.gov [CBH.Recruitment@Phila.gov]
