Dementia care navigator

Job DetailsJob Location

• Milford, DE 19963Delaware Hospice is actively seeking a full-time Dementia Care Navigator. The Dementia Care Navigator is a key member of the Delaware Hospice Dementia Care GUIDE Program, serving as the primary non-clinical point of contact for individuals living with dementia and their caregivers. The role provides relationship-based caregiver support, care coordination, and navigation services using standardized workflows and technology-enabled tools, in alignment with the CMS Guiding an Improved Dementia Experience (GUIDE) Model. The Care Navigator works collaboratively with the interdisciplinary team members to support high-quality, consistent dementia care delivery, caregiver engagement, and program scalability. This is an exempt position. Delaware Hospice cares for our staff with the same commitment we have to our patients. This is reflected in the generous benefits we provide and the opportunities for growth and advancement that we make available to our team.
• Benefits include: Comprehensive compensation Health, dental, vision, life and disability insurance Pre-tax healthcare and dependent care flexible spending accounts State of the Art EMR system Mileage reimbursement 403(B) retirement fund with company contribution after 1 year of service Paid time off Reimbursement for certification fees, and tuition assistance Retention awards Employee Assistance Program to you and family members at no cost to you Employee recognition and referral programs Fun contests to promote a healthy lifestyle Delaware Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 1982, Delaware Hospice has provided the highest quality hospice and healthcare services, and serves as a trusted community partner in end-of-life education and support. Our mission is to support every individual, family, and community with compassionate and expert care for serious illness. Accredited by the Joint Commission, Delaware Hospice continues to be a licensed, nonprofit, community-based hospice serving Delaware. Now also providing care in Pennsylvania; southern Chester and Delaware counties. We offered healthcare services through our Delaware Hospice, Delaware Palliative, Katybug, Bereavement, and New Hope programs at the Delaware Hospice Center, in private homes, or acute and long term care facilities. For more information about Delaware Hospice’s programs and services, upcoming events, or employment opportunities, call 302-478-5707 or visit our website, www.delawarehospice.org. Qualifications Minimum of two (2) years of experience in care coordination, patient navigation, case management, or healthcare‑related service delivery. Experience working with older adults, individuals with dementia, and/or family caregivers preferred. Strong interpersonal, communication, documentation, and organizational skills. Comfort using care management systems, electronic health records, and other technology‑based tools. Dementia Care certification/training required (provided through Delaware Hospice). Valid driver’s license required. Ability to work remotely in a hybrid model with periodic in‑person or community‑based engagement as required.