The Crisis Care Transition Counselor provides post-crisis stabilization services and facilitates connections to ongoing care for clients. Responsibilities include conducting formal assessments, developing safety plans, and collaborating with internal and external stakeholders to ensure effective discharge planning.
Requirements summary
Candidates must hold a Bachelor's degree in Psychology, Counseling, Social Work, or a related field and meet the minimum requirements for a Mental Health Professional (MHP) under Illinois Rule 132. Proficiency in electronic healthcare records, strong communication skills, and a valid driver's license are required.
bachelor degreeCoachingCollaborationCommunication skillsTreatment planningConflict resolutionTime managementDischarge planningCrisis interventionCase managementSafety planningClinical documentationElectronic health record documentationBehavioral health assessmentCrisis stabilizationClient rapport building
Job description
Join Our Mission to Transform Lives!
At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.
Position Summary
This position is dedicated to providing post-crisis stabilization and facilitating connections to ongoing care tailored to each client’s needs. Responsibilities include conducting formal assessments, identifying treatment requirements, and developing comprehensive safety plans in collaboration with clients and their families. The role also involved working closely with other programs, such as Mobile Crisis Response (MCR) to ensure clients receive the necessary support and resources.
Sign on bonus available!
Non-licensed - $3,000
Licensed - $4,000
Qualifications
Bachelor’s degree in Psychology, Counseling, Social Work, or other related field, or equivalent experience and training
Must qualify at a minimum as a MHP per Illinois Department of Mental Health Rule 132
Excellent written and oral communication skills
Ability to quickly establish rapport with clients in crisis
Computer proficiency required
Ability to navigate and complete documentation in the electronic healthcare record,
Ability to accurately complete required documentation within the prescribed time frames
Self-starter with the ability to work independently and collaboratively within a team
Ability to manage multiple deadlines
Valid driver’s license and the ability to meet agency insurance requirements
Ability to transport clients as needed
Belief in the mission and vision of Rosecrance
Responsibilities
1.
Work scheduled hours and any additional hours deemed necessary by leadership.
Benefits
Dental insurance
Vision insurance
Medical insurance
Paid time off
Tuition assistance
Long-term disability insurance
401(k) with employer match
Sick time
Accidental death and dismemberment insurance
Wellness program
Daily pay
Referral program
Bereavement leave
On-site gym
Group life insurance
Licensure and certification reimbursement
Some variation in scheduled hours may be required to meet company needs.
2.
Participate in the on-call system as required.
3.
Provide crisis stabilization services to meet the needs of the clients in community settings to best serve those clients.
4.
Respond to behavioral health crises with appropriate crisis intervention strategies.
5.
Observe clients in their natural environment and provide coaching to clients and their families on the effective use of their crisis safety plan.
6.
Model positive cooping skills and response patterns for clients and their families.
7.
Redirect client behaviors that begin to escalate and education clients on how to response to and reduce environmental stressors and stimuli when feeling overwhelmed.
8.
Completion of required assessments and required documentation to link clients to longer term care programs 9.
Utilize Electronic Health Record to open clients into services and to audit charts for necessary documentation.
10.
Maintain a caseload of crisis clients with the goal of linking the clients to long term care.
11.
Ensuring crisis program fidelities are met regarding discharge planning, MCO communication, and client staffing through monitoring documentation and performing these tasks as needed.
12.
Communicate effectively with internal and external stakeholders through consultations to receive necessary information to coordinate care with outside providers as well as to ensure accurate discharge planning is occurring.
13.
Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
14.
Understand and comply with the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
15.
Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
16.
Deliver exceptional customer service consistently to every customer.
17.
Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
18.
Assume other related responsibilities as assigned by leadership.
Schedule • Hours
Tuesday -
Friday 9:00am - 7:00pm
Shift: 1st shift
Work Location
Rosecrance Walnut, Champaign, IL. • Work Mode: Onsite
Compensation & Rewards: (pay is based on education, experience, and credentials)
Base Pay
Bachelor's $50,835.20 a year, Master's (Qualified Mental Health Professional) $57,761.60 a year
Additional Pay Enhancements in addition to Base Salary
Professional Certification (e.g., CADC, CRSS, or CPS)
Wellness program, including an on-site gym at select facilities
Discounts at participating retailers
Daily pay available through UKG Wallet for financial flexibility
Who We Are
Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.
We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.
Our Health and Safety Commitment
We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.
Equal Employment Opportunity
Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.
Our Partnerships
AARP Employer Pledge Program
MSEP (Military Spouse Employment Partnership).
Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.
