The Resident Care Coordinator manages client appointments, transportation, and insurance while assisting individuals with intellectual and developmental disabilities in community living. The role also involves maintaining accurate documentation, performing direct support services, and participating in an after-hours on-call system.
Requirements summary
Candidates must be able to travel between sites regularly and possess a valid driver's license, insurance, and vehicle if required for transportation. Pre-employment screening including criminal background checks, registry checks, and drug testing is mandatory.
CommunicationDocumentationRecord keepingComputer literacyAppointment schedulingCrisis interventionCase managementBehavioral health supportTransportation coordinationClient care coordinationInsurance coordinationDirect support services
Job description
We are hiring for
Resident
Care
Coordinator /
Salisbury
Behavioral
Health
Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Resident Care Coordinator is responsible for coordinating client care related to scheduling of and communication following appointments, transportation, and insurance. In addition, this position guides and assists individuals to live and function as independently as possible in the community and participates in the development and implementation of individual program plans and coordination for the provision of specialized services. This position requires the position to travel between sites on a regular basis. RHA is Looking for a Resident Care Coordinator to Join our Team!!!!!! The Resident Care Coordinator is responsible for coordinating client care related to scheduling of and communication following appointments, transportation, and insurance. In addition, this position guides and assists individuals to live and function as independently as possible in the community and participates in the development and implementation of individual program plans and coordination for the provision of specialized services. This position requires the position to travel between sites on a regular basis.
Job
Responsibilities: 1.. Coordinate and schedule medical, psychiatric and dental/vision appointments with doctors offices , health care providers, laboratories along with communicating and liaison with physicians , nurses and other relevant behavioral health and health care professionals regarding the medical needs of the resident. ( 65%) 2. Track all physical, health care ,dental , vision appointment . (10%) 3. Prepare and complete all necessary documentation in accordance with program standards within required time frames as required. ( ie. MA 51) (10%) 4. Perform Direct Support Services when needed (10%). 5. Work on computer to perform the above duties - ongoing 6. Part of the after-hours on call system- Ongoing These are not all encompassed job responsibilities. Other duties may be assigned as necessary due to the needs of the program and residents served.
Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
Benefits
Paid Time Off
Health insurance
Wellbeing programs
Employee perks and discount program
401(k) retirement savings program
Free CPR training
First aid training
Job-specific training
Payactiv
Chronic disease management programs
We offer the following benefits to employees:
Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program
Wellbeing
Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About
RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today. Candidate Account Help - Forget Login? Learn more about working at RHA Health Services At RHA Health Services, the people we serve and support are at the very center of everything we do. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing. Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals. To learn more, visit rhahealth.org or email us at careers@rhanet.org. RHA Health Services – Where Compassion Meets Career.
