Case Manager

The Case Manager is responsible for coordinating resident care, facilitating individualized service planning, supporting communication across stakeholders, and maintaining case-related documentation in accordance with program expectations. The Case Manager functions as the central coordinator of case-related activity; this role operates within the scope of RCCF case management and in alignment with program policies and regulatory requirements.

CORE FUNCTIONS AND RESPONSIBILITIES Care Coordination Coordinate services across internal teams and external providers Schedule and track appointments and follow-up services Maintain communication with placing agencies, legal stakeholders, and approved supports Support continuity of care across admission, placement, and discharge Individualized Care Planning Facilitate development and ongoing review of individualized care plans in collaboration with the interdisciplinary team Track progress toward goals and communicate updates Ensure care plans reflect current needs, strengths, and service recommendations Participate in treatment team meetings and case reviews Family and Stakeholder Engagement Support communication with families, guardians, and caregivers as appropriate Coordinate participation in meetings and planning processes Provide updates and coordination support within role scope Documentation and Compliance Maintain accurate, timely, and organized case documentation Document case management activities and key communications Assist with required reports, summaries, and discharge documentation Support maintenance of complete and current resident records Discharge and Transition Planning Initiate discharge planning at admission and update through placement Coordinate with internal and external stakeholders to support transitions Assist with referrals and connection to aftercare resources Contribute to discharge summaries and transition documentation Team Collaboration Collaborate with residential, clinical, and educational team members Share relevant information to support consistency of care Participate in staff meetings, supervision, and case consultations Support implementation of trauma-informed and developmentally responsive practices Scope and Role Boundaries Does not provide clinical therapy or independent mental health treatment Works under supervision of Program Director Collaborates with licensed clinicians and external providers Does not hold administrative or supervisory authority unless explicitly assigned Operates within RCCF regulations, organizational policies, and professional scope

Minimum Qualifications

Bachelor’s degree in a related field 2+ years of relevant professional experience Experience working with adolescents and trauma Strong organizational and communication skills Ability to manage multiple cases and deadlines