Health Homes - Care Coordinator - Troy NY

Employment Type

• Full time
• Shift:
• Day
• Shift
• Description: Health Home Care Coordinator - Troy NY - Full Time Days We are looking for an energetic individual to join our Health Home Care Management Team! The ideal candidate will be someone who exercises compassion and dedication to serving the vulnerable members of our community. Our philosophy is that recovery happens through therapeutic relationships. The sooner we can connect individuals who need ongoing Care Coordination, the sooner the member can begin to reach his or her potential. This includes the promotion of preventative care to reduce preventable emergency department and inpatient utilization, as well as an opportunity to address any social determinants of health.

Position Summary

The Care Coordinator will develop a professional and trusting relationship with our members and community providers to ensure coordination and collaboration of services supporting positive outcomes. The Care Coordinator is responsible to provide a full range of services to members and their families, to include care coordination and collaboration, advocacy, information/education, referral to community resources and providers, as well as visits to the member’s home. Upon enrollment, a Care Coordinator collects information via a comprehensive assessment that will support developing a comprehensive plan of care with the member. The assessment will include their medical and behavioral health needs, substance abuse, activities of daily living, their socio-economic and housing status, and provides an opportunity to understand their social determinants of health. Additional responsibilities include conducting developing a person-centered care plan that coordinates and integrates a comprehensive array of a member’s needs and services in collaboration with an interdisciplinary care team. The aim is to assist the member in reaching optimal wellness and recovery. Education & Experience Requirements: Bachelor's Degree in Human Services, or related field, required. Two years or more working with individuals with chronic medical conditions and behavioral health issues. Five years experienced strongly preferred. Job Requirements: The ideal candidate will demonstrate: Extensive planning, organizational skills, and excellent communication with collateral contacts, referral and networking. Ability to interview members to assess decision making, coping skills, and barriers to managing their healthcare needs. Adhere to policies and procedures as developed by the lead health home and NYS DOH. Must be able to work closely with others and work with members in both routine and stressful situations related to their medical conditions and social determinants of health Ability to work independently, setting priorities to coordinate care plan efficiently. As well as the ability to work in a team environment. Requires the ability to drive, must possess a valid driver’s license and automobile that is insured in accordance with New York State Requirement. Pay Range: $21.20 - $28.55 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit You can also follow Trinity Health on LinkedIn.