Family Counselor

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Family Counselor is a critical member of the Youth Services team, providing crisis intervention, follow-up crisis stabilization, and short-term counseling and case management services to youth, age 11-23, and their families. The goal of the Youth Services program is to preserve and reunify families, to prevent placement of youth in the state child welfare or juvenile justice system due to runaway or lockout, and to prepare older youth for successful independent living. As a Family Counselor, you will meet with clients and families in their homes and other community-based locations, providing individualized services aimed at strengthening relationships, addressing trauma, and building positive community connections. The Family Counselor also coordinates services with other relevant providers and develop appropriate referral plans, completes thorough and timely documentation, including assessment and service notes, using a web-based client services platform, and provides after-hours support to remote field staff on an on-call rotation.

Core Responsibilities and Essential Job Functions

• Provides crisis intervention and conflict resolution with youth and their families as necessary.
• Provides individual and family counseling according to program model.
• Provides comprehensive case management services to a caseload of clients which include: needs assessment, service planning, case coordination, service brokerage, linkages with community resources, and monitoring progress toward client(s) goals and objectives and makes recommendations for on-going services when necessary.
• Establishes trusting, nurturing, therapeutic relationships with clients and their families.
• Arranges and/or provides services needed to meet the immediate needs of client(s).
• Assesses youth and family functioning for safety, risk and protective factors and determines appropriate interventions.
• Formulates service plans and goals with client(s), obtains supervisory approval of the plan, and is responsible for the implementation of the plan.
• Analyzes and evaluates progress in the service plan and modifies when necessary to meet the needs and goals of the client(s).