The Care Coordinator develops and monitors service plans while providing crisis intervention and support to patients in an inpatient setting. They collaborate with a multidisciplinary team to ensure effective care and facilitate linkages to community resources.
Requirements summary
Candidates must be at least 21 years old and possess a Bachelor's degree with one year of full-time behavioral health experience. A combination of education and experience totaling three years is also acceptable.
bachelor degreeDocumentationTreatment planningCare coordinationDischarge planningCrisis interventionPatient advocacyInterdisciplinary collaborationMedication managementBehavioral healthService plan developmentCommunity resource linkageMental status monitoring
Job description
Southwest Behavioral & Health Services is seeking a Care Coordinator join our inpatient facility, Crisis Intervention Unit. This is a full-time position working Monday through Friday.
Pay range: starts at $20/hr
Schedule: Monday through Friday, 8am to 4pm
Location
1424 South 7th Avenue, Bldg. A, Phoenix, AZ 85007
Responsibilities
Updates referral sources regarding availability.
Develops service plans with consumers based on assessment and diagnostic process.
Coordinates consumer care or reports on interventions by meeting with consumer’s care team to review efficacy of interventions and to revise plans of service with consumers.
Develops and maintains appropriate level of relationships with consumers and formal/informal support systems.
Provides support and information, education or guidance to patients and support system members concerning issues of treatment planning, advocacy, and medication management.
Monitors mental status of consumers and response to treatment plans through face-to-face contact, and updates treatment plans as needed.
Notifies shift supervisor of actual or potential challenges with patients; i.e., non-compliance, decompensation, and crisis immediately.
Works collaboratively with Behavioral Health Medical Practitioners, Psychologists, Registered Nurses, UM/QM Director, and Behavioral Health Technicians.
Provides face-to-face crisis intervention.
Completes crisis plans with patients.
Completes discharge plans with patients.
Conducts groups as needed.
Provides information to patients and family members or guardians concerning community resources and linkages to other services.
Assists patients and families or guardians in securing appointments with support services and agencies, as needed.
To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.
Requirements
Minimum requirement consists of a 21-year age,
A Bachelor’s degree with one year of full-time behavioral health experience. A combination of experience and education totaling 3 years is acceptable.
Benefits
Dental insurance
Vision insurance
Medical insurance
Paid holidays
Paid time off
Tuition reimbursement
Short-term disability
Long-term disability
Life insurance
Employee assistance program
Career development
Retirement account with company match
What We Offer
3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
10 paid holidays
Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
Career Development – Benefit from our culture of internal promotion!
We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
Employee Assistance Program, Health & Wellness and much more!
About SB&H
Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.
At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual’s unique perspectives, backgrounds, and experiences are welcomed and valued.
We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.
Through our Empowered Belonging program, we’re committed to
Voice & Visibility — ensuring every team member’s ideas, experiences, and contributions are recognized and heard.
Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.
Where everyone belongs. Where everyone leads.
Join us in shaping a community where your difference makes a difference, and your impact is real.
SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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