CareHarmony
Location
Rochester, New York
Salary
$22 - $28 / HOUR
Manage patient census to close clinical and non-clinical care gaps while coordinating community resources for chronic care patients. Provide patient education, medication management, and facilitate the delivery of critical services like Home Health and DME.
Requires an active New York LPN license and at least 3 years of direct patient-facing experience. Candidates must have technical aptitude with Microsoft Office and a HIPAA-compliant home office setup.
Manage patient census with a resolution-driven approach to close gaps in clinical and non-clinical patient care. Identify and coordinate community resources with patients that would benefit their care. Provide patient education and health literacy on the management of chronic conditions. Perform medication management, including identifying potential medication concerns, reconciliation, adherence, and coordinating refills. Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs. Resolve patients' questions and create an open dialogue to understand needs. Assist/Manage referrals and appointment scheduling. Additional Requirements: Active New York License (LPN) Technical aptitude – Microsoft Office Suite Excellent written and verbal communication skills Plusses: Epic Experience Bilingual Any additional state licensures (LPN) Remote Requirements: Must have active high-speed Wi-Fi Must have a home office or HIPAA-compliant workspace Physical Requirements This position is sedentary and will require sitting for long periods of time This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations
Health Benefits (core medical, dental, vision) Paid Holidays Paid Time Off (PTO) Sick Time Off (STO) 401k with company match Company laptop provided Pay: The position starts at $22/hr ($21/hr + $1/hr NY license bump) with the ability to earn up to $28/hr based on production Quarterly bonus program Opportunities to pick up OT to increase earnings
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