Responsible for managing daily patient flow and utilizing triage skills to gather health information for physician assessment. Performs ancillary procedures, maintains medical records, and manages equipment and supply inventory.
Requirements summary
Requires a high school diploma and a current MA certification from an approved body or specific Oregon licensure. Must have knowledge of medical coding (ICD-10, CPT) and practice management information systems.
high schoolprofessional certificateInventory ManagementHIPAA CompliancePatient CarePatient Flow ManagementClinical DocumentationMedical ChartingTriageBasic Life SupportICD-10 CodingCPT/HCPCS CodingAncillary ProceduresMedical Practice Management Systems
Job description
Pay range
$24.93 - $31.91
Family
Care -
Madras,
Oregon
Relocation
Assistance: This role offers in-state or out-of-state relocation assistance for candidates with one year of relevant experience who have not worked at St. Charles Health System in the last year. ST.
CHARLES
HEALTH
SYSTEM
JOB
Description
TITLE:
Medical
Assistant
REPORTS
TO
Position:
Clinic
Supervisor or
Manager
Department: St.
Charles
Health
System
DATE
LAST
Reviewed:
April 2026
OUR
VISION:
Creating
America’s healthiest community, together
OUR
MISSION: In the spirit of love and compassion, better health, better care, better value
OUR
VALUES:
Accountability,
Caring and
Teamwork
Department
SUMMARY: The Medical Assistant (MA) position is assimilated throughout St. Charles Health System encompassing practices in three Central Oregon counties and numerous specialties including orthopedic services, family care, internal medicine, obstetrics and gynecology, pediatrics, immediate/urgent care, cardiology, pulmonology, rheumatology, general surgery, cancer care, behavioral health, and sleep medicine. Our MAs collaborate with physicians and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care.
Position
OVERVIEW: The Medical Assistant is responsible for daily patient flow for each respective physician for whom they work. They must use triage skills to gather information from which designated staff can make appropriate patient health assessments and to anticipate physician's needs as they relate to the patients' medical care. This position does not manage any other caregivers.
Essential
Functions
Benefits
Relocation Assistance
AND
DUTIES: Escorts patients to exam rooms and prepares for physician assessment. Records and maintains patient's medical data in patient's medical chart. Assists physician with answering phone requests from patients and/or other medical professionals and institutions. Performs a variety of physician-requested ancillary and/or surgical patient procedures. (This excludes the administration of IV medication.) Maintains equipment, instruments supply inventory levels. Supports the vision, mission, and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. May perform additional duties of similar complexity within the organization, as required or assigned.
Education:
Required: High school diploma or GED.
Preferred
Graduate of an accredited Medical Assistant program.
Licensure/Certification/Registration:
Required:
Current
MA
Certification from one of the following: The American Medical Technology Association (AMT), The National Center for Competency Testing (NCCT), The American Association of Medical Assistants (AAMA), The National Association for Health Professionals (NAHP) Certification, National Healthcareer Association (NHA) or current Oregon licensure as an intermediate or paramedic level EMT, LPN, RN, or Athletic Trainer. AHA Basic Life Support for Healthcare Provider certification.
Preferred
Current American Association of Medical Assistants (AAMA) certification.
Experience:
Required: Must have basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures. Working knowledge of medical practice management information systems. Basic knowledge of physician office documentation standards. Must be able to maintain confidentiality and meet all HIPAA requirements. Those candidates with NHA certification that qualified due to work experience rather than graduation from an accredited Medical Assisting Program will be required to have one (1) year of experience in Medical Assisting.
Preferred
Two (2) years of Medical Assisting experience.
Personal
Protective
EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
Physical
REQUIREMENTS: Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds. The use and operation of a motor vehicle for Home Health and Wound Caregivers. Occasionally (25%): Bending, stooping/kneeling/crouching, climbing ladder/step-stool (varies by area), reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, grasping/squeezing, ability to hear whispered speech level. Rarely (10%): Climbing stairs. Never (0%): Climbing ladder/step-stool (varies by area), operation of a motor vehicle. Exposure to Elemental Factors Rarely (10%): Wet/slippery area, chemical solution. Never (0%): Heat, cold, noise, dust, vibration, uneven surface. Blood-Borne Pathogen (BBP)
Exposure
Category
Risk for
Exposure to
BBP
Schedule
Weekly
Hours: 36
Caregiver
Type:
Regular
Shift: First Shift (United States of America) Is Exempt Position?
No
Job
Family:
MEDICAL
Assistant
Scheduled
Days of the
Week:
Monday-Friday
Shift
Start &
End
Time: 0730-1500 St. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health, that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon. The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine. For additional information, such as Career FAQ's, benefits, and why your dream job awaits, please visit our Careers site. With a variety of nursing positions available, you can choose a career path that fits both your interests AND your lifestyle. Please click on the link for additional help on navigating the candidate site and features of the candidate home page. Candidate Home User Guide
