The People Concern
Location
Los Angeles, California
Salary
$24 - $27 / HOUR
Manage the intake process for individuals referred to housing programs, ensuring eligibility and timely submission of applications to housing authorities. Coordinate client documentation, transport clients to agencies, and maintain accurate records in DHS and LAHSA databases.
Requires a High School Diploma or GED, a valid driver's license with a reliable vehicle, and a Bachelor's degree with one year of experience or two years of equivalent experience. Must possess knowledge of housing subsidy types and be able to work in a harm reduction environment.
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Ensure outreach, intake, and assessment progress notes are completed for all referrals to project-based sites within timeline specified in DHS Housing for Health Intensive Case Management Services statement of work. Screen newly referred clients to ensure they meet eligibility requirements. Complete housing authority applications and submit to supervisor for review in a timely manner. Enter referrals into DHS database (CHAMP) and LAHSA database (HMIS, RMS) in a timely manner. Review housing subsidy / voucher applications (HACoLA/LACDA, HACLA and Brilliant Corners) and property management applications to confirm accuracy and completion and audit files to ensure access to required supportive documentation. Ensure that non-eligible clients have documentation supporting determination of ineligibility and that they are referred back to appropriate alternative services. Ensure accurate data entry needed for all reporting requirements and outcomes. Oversee creation of initial individual client physical chart development to ensure appropriate file maintenance for audit purposes. Use a client-centered approach that includes Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles. Maintain client confidentiality at all times and follow HIPAA laws as well as other applicable state or local laws. Ensure adherence to all agency, department, and program policies and procedures. Coordinate appointments, transportation, and follow-up services for Clients to ensure they have necessary documents needed to complete applications. Directly transport Clients in personal vehicle to various agencies and in the greater Los Angeles area to decrease barriers to housing. Communicate effectively with property managers and other third party partners. Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
High School Diploma or GED or Equivalent Valid Driver’s license, reliable car, auto insurance that meets state requirements, and an acceptable driving record. Bachelor’s degree and one year experience providing services to individuals living with mental illness and/or substance addictions OR Two (2) years of equivalent experience. Able to demonstrate knowledge of the multiply housing subsidy types, housing application process, and eligibility requirements. Able to work in a high tolerance Harm Reduction environment. Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs. Skilled in data collection. Perform other duties as assigned Work Environment: Combination of field (will need to travel) and indoor office environment. Regularly required to sit, stand, bend; occasionally lift up to 35lbs. On occasion walk or drive to different local sites. Will necessitate working in busy and loud environments Will be exposed to elements like cold, heat, dust, noise, and odor. May need to bend, stoop, twist, and sit throughout the day. EXPECTED BEHAVIORS OF ALL STAFF Act as a role model Demonstrate a sense of responsibility Continuously learn and improve Acknowledge your own areas of improvement Hear and provide honest, specific and direct feedback Create an environment where everyone is welcomed valued and respected Collaborate Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates
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