Nationwide Children's Hospital
Location
Columbus, Ohio
Provides clerical and patient care support focusing on specimen collection, accessioning, and processing. Maintains laboratory operations through equipment maintenance, quality control, and performing waived laboratory testing.
Requires a high school diploma or equivalent with preferred ASCP and CPR certifications. Preference is given to candidates with clinical laboratory, office, and phlebotomy experience.
Summary: Provides clerical and patient care support, especially regarding specimen collection and specimen processing. Performs patient registration, specimen accessioning, specimen collection (including venipuncture, capillary, sweat chloride, and miscellaneous other collections), ensuring specimen preparation and processing is completed, and waived laboratory testing.
Essential Functions: Completes technical tasks such as specimen accessioning, specimen preparation, and processing, and specimen delivery and storage. May include phlebotomy and other specimen collection. Performs clerical tasks and specimen accessioning in accordance with testing protocols and criteria. Maintains laboratory operations by performing equipment maintenance, quality control, and preventive maintenance. Performs waived laboratory testing, documents patient reports, quality control, maintenance, and troubleshooting appropriately. Demonstrates knowledge of and upholds applicable laws and regulations related to position and laboratory operations. Documents daily, weekly, and monthly tasks on assigned work area task lists. Delivers service excellence and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing client concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances. Provides feedback that is useful and assists in individual improvement. Actively engages in and supports efforts to develop an atmosphere of mutual respect and inclusiveness. Participates in continuing education programs. Education Requirement: High school diploma or equivalent, required.
American Society for Clinical Pathology (ASCP) certification, preferred. CPR certification, preferred.
Technical skills, organizational skills, ability to multitask, attention to detail, and computer experience required. Interpersonal relationship skills to collaborate with internal and external customers. Effective in both written and oral communications. Efficient in collaborative and independent work.
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