Community Support Specialist, Residential - Homeless Outreach Program - Safe Haven

At Thresholds, we believe in meeting people where they’re at – in their environment and on their journey to recovery. Community Support Specialists (CSS) provide mental health and substance use treatment support where it makes the most impact – in a person’s community.

Thresholds Homeless Outreach Program Safe Haven location provides low barrier housing for individuals experiencing unsheltered homelessness and have severe and persistent diagnosed mental illness which hinders their ability to access and sustain traditional forms of housing.

• Working as a Community Support Specialist is a unique learning opportunity.
• Through care planning, you will be an integral part of a client’s growth and recovery.
• You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems.
• You will help clients strengthen daily living skills as you drive them to doctors’ appointments, to benefits offices, or to the grocery store.
• Each day will be a little bit different, requiring you to adapt to your client’s schedule, needs, and treatment plan.

The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization.

• Essential duties & responsibilities
• Develops and reviews members’ care plans by identifying goals, objectives, and specific mental health services needed.
• Teaches members independent and community living skills, such as housekeeping, meal preparation, coping skills, etc.
• Provides support to members with collateral social service agencies and the community.
• Documents services provided in an Electronic Health Record in a timely manner.

To succeed in this role, you need

• Effective communication and relationship-building
• Good writing skills
• Strong time management and organization