Dynamic Service Solutions
Location
Houston, Texas
Assist in the day-to-day case management of unaccompanied children to ensure timely services and safe release in accordance with ORR policy. Responsible for maintaining accurate client records, coordinating family communications, and managing discharge documentation.
Requires an associate degree in a behavioral science field or a high school diploma with 1-2 years of youth services experience. Must be proficient in English and Spanish and possess a valid driver's license with a clean record.
About us
Dynamic Service Solutions (DSS) is a mission-driven organization partnering with federal and local agencies to deliver high-quality human services, staffing, and program support nationwide. We are committed to excellence, innovation, and compassionate service.
We’re seeking compassionate professionals to join our Children First Residential Care Program, where you’ll provide trauma-informed, culturally responsive care in a safe and supportive environment. Your work will help children move toward stability and family reunification. If you are passionate about serving vulnerable populations and want to make a meaningful impact, we invite you to join our mission-focused team.
Many roles require fluency in English and Spanish. Explore opportunities in our Career Center and make a difference where it matters most.
The Case Aide is assigned to the case management department and is responsible for assisting in the day-to-day tasks to ensure that case management services are provided to children in a timely manner. The Case Aide demonstrates knowledge of and familiarity with the Office of Refugee Resettlement (ORR) policy and procedures relating to the documentation and recordkeeping of records of unaccompanied children (UC).
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Qualifications: and Requirements
Associate degree in Psychology, Sociology, Social Work, Clinical Counseling, Human Services or other relevant behavioral science required.
1. Minimum GED or High School Diploma. 2. 1-2 years of experience working in a youth services field.
The Case Aide is required to maintain a flexible, organized, and efficient work schedule.
The physical demands and work environment characteristics described above are representative of the physical capabilities that must be met by an employee and the working conditions that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.
Our people are our greatest strength while empowering communities through compassion, structure, and service. We are committed to supporting your professional growth through ongoing training, mentorship, and clear pathways for advancement. We actively promote and encourage team members to apply for internal opportunities, helping you build a long-term career while expanding your skills and leadership potential. When you join DSS, you become part of a supportive organization that invests in your development and values your impact.
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.
We participate in E-Verify.
Dynamic Service Solutions is an equal opportunity employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, national origin, marital status, disability, age, military/veteran status, parental status, or other non-merit factors. Dynamic Service Solutions is also committed to complying with all fair employment practices regarding citizenship and immigration status.
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