CENTRAL ARIZONA SHELTER SERVICES INC
Location
Phoenix, Arizona
Salary
$19 / HOUR
The Case Manager provides guidance and advocacy for individuals experiencing homelessness to help them secure permanent housing and stability. Responsibilities include conducting assessments, creating individualized case plans, and connecting clients to community resources and benefits.
Candidates must have an associate degree in social/behavioral science or equivalent experience, a valid Arizona driver's license, and the ability to obtain a Level One Fingerprint Clearance Card. Proficiency in Microsoft Office and the ability to obtain CPR, First Aid, and Naloxone certifications are required.
Description At Central Arizona Shelter Services (CASS), we believe everyone deserves dignity, stability, and a path forward. We’re looking for a compassionate, driven, and solution-focused Case Manager to work directly with individuals experiencing homelessness, helping them build stability, access resources, and move toward permanent housing. If you’re someone who believes in meeting people where they are — and walking beside them as they rebuild — this role was made for you.
You’ll meet regularly with clients, monitor progress, and adjust plans as needed to ensure forward movement toward housing stability and self-sufficiency.
Every housing placement, benefit approval, or employment milestone represents real progress — and you’ll help make that happen.
Experience in case management, social services, housing navigation, or behavioral health is strongly preferred.
Work Environment Most work happens in a professional office setting, with occasional off-site events and community visits. You’ll be active throughout the day, moving around campus and working closely with clients and partners.
Schedule This is a full-time position; Wed- Sat 7 AM - 6 PM Four (4) ten-hour shifts Occasional evenings or weekends may be needed based on client and program needs. Travel is primarily local.
Required: 1. Associate degree in social or behavioral science or related field, or an equivalent combination of education and experience directly related to human services 2. Strong knowledge of community resources. 3. Possess or have the ability to obtain a State of Arizona Level One Fingerprint Clearance Card. 4. Intermediate to advanced proficiency in Word, Excel and Outlook; highly accurate data entry skills. 5. Arizona Driver’s License and a clean driving record for the last 3 years free of traffic/moving violations, suspensions and/or revocations. 6. Must pass Behind-the-wheel certification within 3 days of employment. 7. CPR-First Aid certification within 90 days of employment. 8. Naloxone (Narcan) training within 90 days of employment.
1. Bachelor's degree in social or behavioral science or related field, or an equivalent combination of education and experience directly related to human services 2. Bilingual in English and Spanish
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